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All replies
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Helpful answers
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Sep 20, 2015 5:14 AM in response to Papaylanby farragut,I tend to agree with you. But at least manual backup is now working consistently after deleting old backup. I'll just do it when I wake up until it's fixed. I seem to recall this was an issue a few years ago with another iOS upgrade.
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Sep 20, 2015 5:17 AM in response to Papaylanby Reyne82,Haha yeah Papaylan
But anyways, apple will likely sort this out soon enough -
Sep 20, 2015 7:46 AM in response to leJuan5150by BeantownMac,I had the same issue many are seeing:
- old 8.4 backup prior to upgrade
- inability to backup to iCloud via WIFI ("could not be completed")
- old 8.4 backup shows no data and can not be deleted on your iOS device
I've seen many solutions for folks with this same issue, found simply changing the name of my phone (settings>general>about) actually worked for me. It created a new full backup under the new phone name and for some reason, replaced the old backup that had no data.
Good luck
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Sep 20, 2015 3:37 PM in response to leJuan5150by Aliabdelsalam,same problem here, but it freezes the internet connection too..nobody else can use the internet as long as my iPhone is charging and locked
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Sep 20, 2015 5:21 PM in response to Aliabdelsalamby npr7777,My iCould backups have not worked since I upgraded to ios9. They were fine until Wednesday afternoon of Sept 16th, the time of my upgrade, and have failed since. My iCloud storage wasn't bumped from 20bg to 50gb till the next day, so it really seems to me that the upgrade to ios9 was the culprit in this. This is not a small problem, so I hope Apple addresses it soon.
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Sep 21, 2015 6:16 AM in response to Caffrey chenby mazeman23,Guys wait for Update 9.1 !! Apple is aware of the problem and they working on it.
The reason why it´s working on some phones and on some not is pretty simple...as more 3rd party apps you have as higher is the chance something gets messed up with IOS.
Right now use Itunes to backup and wait for 9.1 !!!
I just talked to the Apple support
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Sep 21, 2015 8:22 AM in response to leJuan5150by madapostolis,Apple ignore CUSTOMERS
I HAVE LOST ALL icloud backup and NOTHING news FROM Apple
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Sep 21, 2015 8:25 AM in response to mazeman23by madapostolis,THE PROBLEM mazeman23 IS NOT 3rd party apps.
It's Apple Problem. Maybe bugs but not 3rd apps.
!!!!!!
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Sep 21, 2015 8:27 AM in response to madapostolisby gail from maine,Apple is working on it....as reported by mazeman.
GB
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Sep 21, 2015 8:36 AM in response to gail from maineby madapostolis,I Think icloud backup now is gone for ever.
The problem for me is i have lost ALL notes (from my job) and ALL game saves. ONLY photos working with icloud backup. Icloud say 0 kb.
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Sep 21, 2015 8:41 AM in response to madapostolisby gail from maine,My iPhone 5s backed up to iCloud with no issues.
Notes are not in an iCloud backup, they are just in iCloud. If you go to iCloud.com you can see your Notes. These same notes will be pushed to any device that is signed into the same iCloud account with Notes turned on.
Camera Roll photos are in an iCloud backup, but Photo Stream photos are not. If you are using iCloud Photo Library, then your photos are on iCloud not in your iCloud backup.
Game data is stored in your iCloud backup. If you have had to reset your device to Factory Settings, then you are correct, you need your iCloud (or an iTunes) backup to restore your game data.
Cheers,
GB
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Sep 21, 2015 8:48 AM in response to gail from maineby madapostolis,YES now i see my notes it's ok from icloud.com
BUT where is game saves from all apps?
I don't have iCLoud backup from pc or mac gail from maine
First format mac (because i upgrade to yosemite 10.10.5 and after full format for Yosemite 10.10.5) and after upgrade ipad air 2 to ios 9.
This is not first time to format ipad air 2 and never backup to mac because icloud it's ok always. BUT NOW why apple?
icloud ios8.4.1 not working with icloud ios9?
The problem is?
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Sep 21, 2015 9:14 AM in response to leJuan5150by gustavobrito,I have tried all suggestions from this post and this another one. No luck at all.
My iPhone 6 can't backup but the iPhone from my wife is backing up normally. We have almost the same apps and use the same network.
Sad is that appears that since the iOS9 GM a lot of users is experiencing this same issue, even though Apple release the update from all users anyway. I really hope that Apple fix this soon.
Another very strange detail: When i go to Settings > ICloud > Storage > Manage Storage the letter of some apps is not properly displayed:

