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doug from stratford upon avon

Q: "Unknown Title" playlists

I have successfully synched a playlist to my Watch (it actually appeared to be there before i connected to power and it synched!) but I also have 7 playlists called 'unknown title' that contain no music when they are opened. Has anybody else experienced this and how can they be removed?

Many thanks

 

Doug

Watch Standard 42mm, Watch OS 1.0.1

Posted on Jun 7, 2015 8:09 AM

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Q: "Unknown Title" playlists

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  • by doug from stratford upon avon,

    doug from stratford upon avon doug from stratford upon avon Aug 24, 2015 7:02 AM in response to gnilvan
    Level 1 (18 points)
    Apple Watch
    Aug 24, 2015 7:02 AM in response to gnilvan

    gnilvan

     

    Thanks for the response but it's slightly misleading as it doesn't fix the issue I originally had. Your way is describing how it works when it's working correctly.

  • by Bernie300374,

    Bernie300374 Bernie300374 Aug 25, 2015 7:19 AM in response to doug from stratford upon avon
    Level 1 (20 points)
    Aug 25, 2015 7:19 AM in response to doug from stratford upon avon

    Same issue here, and it seems quite rare as no one I spoke to at Apple has heard of it. Really annoying, I'm probably going to get the new iPhone when it comes out, will start from scratch then. If the issue is with the iPhone, I'm hoping that when I pair the Apple Watch again, I can install it from a back up as I'll lose all the Workout/Activity data. Does anyone know if this will be possible??

  • by Jonathan UK,

    Jonathan UK Jonathan UK Aug 25, 2015 7:24 AM in response to Bernie300374
    Level 7 (34,644 points)
    Apple Watch
    Aug 25, 2015 7:24 AM in response to Bernie300374

    Bernie300374 wrote:

     

    I'm probably going to get the new iPhone when it comes out, will start from scratch then. If the issue is with the iPhone, I'm hoping that when I pair the Apple Watch again, I can install it from a back up as I'll lose all the Workout/Activity data. Does anyone know if this will be possible??

     

    Prior to switching over to your new iPhone, if you back up your old iPhone to iTunes on your computer, ensure that you choose to "Encrypt iPhone backup". This will include Health data (and also saved passwords, Wi-Fi settings and website history). If you use iTunes without this option selected, Health data will be lost. iCloud backups are encrypted automatically.

     

    About backups in iCloud and iTunes - Apple Support

  • by Bernie300374,

    Bernie300374 Bernie300374 Aug 25, 2015 7:35 AM in response to Jonathan UK
    Level 1 (20 points)
    Aug 25, 2015 7:35 AM in response to Jonathan UK

    I currently have that option ticked for that very reason, but as I'll be installing the phone as 'New', I won't get my Health Data back. So will the health data come back when I pair my watch again and restore that from a back-up??

  • by Jonathan UK,

    Jonathan UK Jonathan UK Aug 25, 2015 7:55 AM in response to Bernie300374
    Level 7 (34,644 points)
    Apple Watch
    Aug 25, 2015 7:55 AM in response to Bernie300374

    To restore your Apple Watch from a backup, that backup needs to exist on the iPhone.

    If you do not restore your new iPhone from your old iPhone backup, there will be no Apple Watch backup from which to restore your watch.

  • by Bernie300374,

    Bernie300374 Bernie300374 Aug 25, 2015 8:27 AM in response to Jonathan UK
    Level 1 (20 points)
    Aug 25, 2015 8:27 AM in response to Jonathan UK

    Had a horrible feeling that would be the case. After in excess of 50 hours spent fixing my iTunes library because of Apple Music, to finally get it back in one piece to then discover I've got a load of Unknown Title playlists, the numbers of which are slowly increasing and the only fix so far is for a complete restore of your iPhone, which will then take another few hours to get it back to how I have it now, and have to lose all your Health Data as a consequence, suffice to say I hate Apple right now Here's hoping someone finds a fix, coz I doubt Apple will, I've submitted feedback, but I guess their inbox is fairly full right now, not surprisingly

  • by Will H.,

    Will H. Will H. Sep 4, 2015 5:33 AM in response to doug from stratford upon avon
    Level 1 (0 points)
    Sep 4, 2015 5:33 AM in response to doug from stratford upon avon

    Any update on this? My Apple Watch is showing a stupid amount of "Unknown Title" playlists. As described by others, these disappear if I select the Apple Watch as source, but reappear when I revert to iPhone as source. The idea of a "fix" being to completely restore the devices from scratch is ridiculous. I've tried to search possible empty playlists everywhere on my machine and hidden somehow in iTunes, but can't find anything. I'd love to know how to fix this...          

  • by doug from stratford upon avon,

    doug from stratford upon avon doug from stratford upon avon Sep 4, 2015 5:49 AM in response to Will H.
    Level 1 (18 points)
    Apple Watch
    Sep 4, 2015 5:49 AM in response to Will H.

    I spent hours on the phone to technical and went through masses of processes. I'm sorry to say that the thing that fixed it was restoring the phone as a new device from scratch. A real pain but worth it in the end and the issue hasn't returned....

  • by Will H.,

    Will H. Will H. Sep 4, 2015 5:55 AM in response to doug from stratford upon avon
    Level 1 (0 points)
    Sep 4, 2015 5:55 AM in response to doug from stratford upon avon

    Thanks for the update. Using the third party app "iBackupbot", I searched for "playlist" on my phone, and it turned up a shitload of "onthego" playlists (remember these from years ago?). The number of these playlists -- which don't appear anywhere visible in iTunes/iPhone -- roughly matches the number of Unknown Title playlists. I'm going to back up my phone, then try deleting these playlists using the third party app.... I'll report back.    

  • by Bernie300374,

    Bernie300374 Bernie300374 Sep 4, 2015 6:11 AM in response to Will H.
    Level 1 (20 points)
    Sep 4, 2015 6:11 AM in response to Will H.

    Before I go through the process of restoring the iPhone from scratch, I'm gonna wait until iOS 9 comes out, you never know, it could be fixed with that...not holding my breath though! I've wasted enough of my time trying to sort Apple's screw ups, be nice if they could fix something for me for a change!!

  • by doug from stratford upon avon,

    doug from stratford upon avon doug from stratford upon avon Sep 4, 2015 6:10 AM in response to Will H.
    Level 1 (18 points)
    Apple Watch
    Sep 4, 2015 6:10 AM in response to Will H.

    Best of luck! I'm sorted but there appear to be many others who aren't so they will be glad of feedback.....!

  • by JDank40,

    JDank40 JDank40 Sep 21, 2015 7:48 PM in response to Will H.
    Level 1 (0 points)
    Sep 21, 2015 7:48 PM in response to Will H.

    Hey Will, any luck with the method you were going to try with the iBackupBot program?

  • by Skynet87,

    Skynet87 Skynet87 Sep 22, 2015 3:06 AM in response to JDank40
    Level 1 (4 points)
    iPad
    Sep 22, 2015 3:06 AM in response to JDank40

    Hello, I have got the exact same problem.....is there any other solution than restore the iPhone?

  • by Will H.,

    Will H. Will H. Sep 22, 2015 3:31 AM in response to JDank40
    Level 1 (0 points)
    Sep 22, 2015 3:31 AM in response to JDank40

    Unfortunately no luck after more and more hours of trying and updating to watchOS2. Since I posted, I turned off Apple Music on all my devices except my MacBook. I now sync my iPhone music with the MacBook.  After you reminded me about the problem, I tried deleting all of the music off my iPhone via itunes. Music remained.... there were some tracks that kept appearing in the Music section under "On My Device". However, there were even more songs than that showing my iPhone. I'm now trying a couple of other steps, but I'm not optimistic - my Apple Watch is now showing nothing but Unknown Title playlists. I'll report back if anything works.


    I'm becoming more and more convinced that this is due to some combination of Apple Music, and past purchases not correctly deleting from some cloud settings that sync with the phone, but remain invisible to the user (only to be seen on the watch).

  • by Bernie300374,

    Bernie300374 Bernie300374 Sep 22, 2015 3:57 AM in response to Will H.
    Level 1 (20 points)
    Sep 22, 2015 3:57 AM in response to Will H.

    No difference with OS2 for me either I actually have an extra Unknown Title playlist now, up to 12 in total. Hopefully someone will find a fix other than to restore your phone

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