Q: call speaker and mic not working on my 4s

my cal speaker and mic is not working during calls, i have to answer calls using the speaker mode (media speaker / hands free). this problem started after i updated my phone ti iOS 9 . Please help me with this issue .

iPhone 4S, iOS 6.1.3

Posted on Sep 22, 2015 6:45 AM

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Q: call speaker and mic not working on my 4s

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by Jason L,

Jason L Sep 23, 2015 6:51 AM in response to Shivinders
Community Specialists

Sep 23, 2015 6:51 AM in response to Shivinders

Hey there Shivinders,
Welcome to Apple Support Communities.

If I understand correctly, there's an issue hearing callers on your iPhone 4s when you're not using speakerphone. The article below provides a lot of great information and troubleshooting tips that will most likely help you resolve this issue.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

So long.
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Q: call speaker and mic not working on my 4s

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by Jason L,

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