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All replies
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Helpful answers
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Jun 23, 2015 3:49 PM in response to piglitloverby Chengtai2,★HelpfulFor anyone still having this issue, give this a shot:
First, make sure you have iTunes and Apple Mobile Device Support Installed.
1. Go to Device Manager
2. Locate your Apple device (mine was under Portable Devices. It's very possible it's somewhere else for you.)
3. Right click it and select "Update Device Driver."
4. Navigate to C:\Program Files\Common Files\Apple\Mobile Devices\Support\Drivers and select that folder
5. Hit next. The driver should install and you'll see "Apple Mobile Device USB Driver" under the "Universal Serial Device USB Driver" section in Device Manager.
I hope I was able to help anybody who is still having this issue.
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Aug 23, 2015 3:00 AM in response to Chengtai2by AdamBlowFish,★HelpfulThis worked first time have been searching for over a day, thanks very much
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Sep 2, 2015 2:56 PM in response to Chengtai2by k8ts,Thank you thank you thank you. This actually worked for me.
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Sep 22, 2015 6:54 PM in response to Chengtai2by djs239,I had this problem after I upgraded iTunes on my laptop (Windows 10 and iTunes 12.0.3.44 (64-bit)) and my iphone 5 to IOS 9.
It was quite frustrating until I found your solution...it worked great !!
Thank you !
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Oct 8, 2015 8:19 PM in response to Chengtai2by Anisotropies,This worked after using iOS 9 and iTunes 12.3 for over 3 weeks. Thanks so much!
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Oct 25, 2015 6:26 PM in response to Chengtai2by MR.Mells,Thank You Soooooooooooo So so so so so so so so much. I have been searching for weeks.
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Oct 27, 2015 4:33 PM in response to Chengtai2by KirbyHammer7,Sorry, maybe I'm just not comprehending the steps right, but what do you do between steps 4 and 5? You say "click on the folder", immediately jump to "click next", and for me there are a few different files in the folder. Do I need to extract one? Open one? What do I do? Thanks for the help.
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Dec 3, 2015 3:57 PM in response to Chengtai2by Ments100,This is how all answers to apple problems should be answered.
Your a God sent!
Thanks.
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Dec 4, 2015 4:29 PM in response to Chengtai2by medium'G',had the same issue,after trying to find my iPhone,followed your thread,and bingo.works fine ,thank you!!
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Jan 6, 2016 9:59 PM in response to Chengtai2by cjf209,THANK YOU!!!!!
Spent an hour with an apple genius today, no fix
Spent 30 minutes on the phone with Microsoft, no fix
This took 5 minutes and yessssss
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Jan 14, 2016 4:59 PM in response to piglitloverby Kalsolette,I'm having this issue too on Windows Vista Business X64. The normal USB driver for my iPhone 3GS installs just fine, but the Apple Mobile Device USB Driver won't for some reason!. I don't get it as it installed just fine on my main desktop PC with Windows 7 Home X64!
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Jan 15, 2016 6:54 AM in response to Kalsoletteby lllaass,If you do not have iTunes 12.1.3 try installing it