PharmacyWreck

Q: imessage not showing old messages on Macbook Pro

Hi everyone!

 

I give up now, I have checked lots of threads and can't find a solution.

 

After the latest OS update my whole iMessage history disappeared from the Messages App. Where there once were conversations it's now blank. I have tried logging out on both my iPhone and Macbook, but nothing helps. Scrolling upwards in a conversation doesn't load the history either!

 

I have checked and all my chat history is in my "User Library" so they haven't been deleted, it's just as though the Macbook can't sync the history. Since I have checked a lot of threads I'm puzzled by one thing. I do not seem to have a chat.db file but on the other hand I have checked my girlfriends MBP (the same model) and she doesn't have it either and hers is working perfectly.

 

Any help would be much appreciated.

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.3)

Posted on Apr 26, 2015 3:00 AM

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Q: imessage not showing old messages on Macbook Pro

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  • by Louis Van Proosdij,

    Louis Van Proosdij Louis Van Proosdij May 11, 2015 12:21 PM in response to davidich
    Level 1 (35 points)
    May 11, 2015 12:21 PM in response to davidich

    Well, this script will probably dont help much as it was solving a different problem than the one we are facing now with 10.10.3.

     

    The script is solving a bug in early betas of OS X Yosemite where the library of old messages wasn't migrated. Instead a new library was created and all old messages were gone. The script is merging old and new message libraries/databases.

     

    In our case, there is no migration problem. We are not facing 2 databases. We still have 1 database/library.

    Problem seems that 10.10.3 dont access messages in the database (if they are still there) stored previously to 10.10.3.

  • by davidich,

    davidich davidich May 11, 2015 12:42 PM in response to Louis Van Proosdij
    Level 1 (0 points)
    May 11, 2015 12:42 PM in response to Louis Van Proosdij

    Actually, I have some files like in the Messages Folder in Library folder. (see picture flie)

    I reinstalled Yosemite from the Mac App Store, and Messages was working properly. But when I Updated to 10.10.3 the problem started.

    It is very uncomfortable.

    Actually message continue to be archived in the Archives folder in /User/Library/Containers/com.apple.iChat/Data/Library/Messages/Archives, because I could check this point in the folders, arranged by dates.

    But the messages are not loaded in Messages application. I can't understand what's the matter.

     

     

     

    picture.png

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) May 11, 2015 1:18 PM in response to davidich
    Level 9 (73,336 points)
    Applications
    May 11, 2015 1:18 PM in response to davidich

    hi,

     

    That I don't know.

    It is more than I would do in Terminal.

     

    As Louis Van Proosdij says it might have been aimed at a different problem.

     

     

    3Sigcopy2.png

    9:18 pm      Monday; May 11, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) May 11, 2015 1:28 PM in response to davidich
    Level 9 (73,336 points)
    Applications
    May 11, 2015 1:28 PM in response to davidich

    Hi,

     

    I have some left over from when I updated to OS X 10.10 rather than any that have appeared later.

     

    Mine are based around this version number

     

    chat.db.incompatible.v7006.sqlitedb

     

    That will also play a part.

     

     

    3Sigcopy2.png

    9:28 pm      Monday; May 11, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by drpaweiss,

    drpaweiss drpaweiss May 15, 2015 7:52 AM in response to PharmacyWreck
    Level 1 (0 points)
    May 15, 2015 7:52 AM in response to PharmacyWreck

    Having the same issue with message amnesia.  All messages are available on my IOS devices, however, not on my 2 macs (iMac and MacBook Air).

    With active chats, the messages don't stick around for more than a few hours.  For inactive chats, the entire history is still visible.  I can access all the photos through details.  Both Mac's are running 10.10.4

    Assuming it's a Yosemite issue.  The problem started after installing the 14E17e update.

    Yesterday, I attempted to re-sync everything.  Reset my iPhone, signed in and out of iMessage with phone and macs. Redid message forwarding for all machines.  No changes.  All messages forward when sent or received but disappear on the macs after a few hours.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) May 15, 2015 11:59 AM in response to drpaweiss
    Level 9 (73,336 points)
    Applications
    May 15, 2015 11:59 AM in response to drpaweiss

    Hi,

     

    If you are using a beta version of the OS and it is causing you issues then you need to back step to the last version of the OS that was a General Release.

     

    This may mean you have older items and not those iMessages sent after the "update".

    Those will not be retrievable  as they are sent only once from the iMessages servers before they are deleted.

    3Sigcopy2.png

    7:59 pm      Friday; May 15, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by safarionwin,

    safarionwin safarionwin Sep 22, 2015 8:39 PM in response to drpaweiss
    Level 1 (16 points)
    Apple Watch
    Sep 22, 2015 8:39 PM in response to drpaweiss

    Did you ever find a solution to this ?  My messages app on my macbook only saves a few hours of a conversation and won't let me scroll up to earlier messages, (but on my phone I can).  I can't find any setting to change this on my macbook.  Did you find a solution?

  • by safarionwin,

    safarionwin safarionwin Sep 22, 2015 8:43 PM in response to drpaweiss
    Level 1 (16 points)
    Apple Watch
    Sep 22, 2015 8:43 PM in response to drpaweiss

    hello, never mind, in a different thread i found the advice to quit messages and restart, and sure enough now i can see all my older messages.

  • by toadhammer,

    toadhammer toadhammer Dec 16, 2015 12:06 PM in response to Ralph Johns (UK)
    Level 1 (12 points)
    Desktops
    Dec 16, 2015 12:06 PM in response to Ralph Johns (UK)

    I used your method when migrating from a 10.9 machine to a 10.11 machine.  This may or may not be similar to what you need when upgrading a single machine.  To summarize,

    1. Quit Messages on both machines
    2. On the target, backed up ~/Library/Messages/ elsewhere, then emptied the folder
    3. On the source, copied ~/Library/Messages/ to the target.  This was 3 chat.db* files, plus an Attachments folder.
      • Newer machines may have the Archive folder here too.  If not, found it in ~/Library/Messages/Containers/com.apple.iChat/Data/Library/Messages/
    4. Restarted the target machine
    5. Opened Messages on the target and enjoyed my message history.
  • by ppostma1,

    ppostma1 ppostma1 Sep 27, 2016 8:48 AM in response to PharmacyWreck
    Level 1 (4 points)
    Sep 27, 2016 8:48 AM in response to PharmacyWreck

    I had this problem in a distinct way, it only showed the last 6 messages of the conversation.  There is a key sequence (I haven't figured out yet) that truncates the view. Which locks down how much you can see. There is no way to scroll up, or read past messages although you can see they are still there.

     

    Quick easy fix is to: alt+click on the message thread (left side) to get the context menu for the convo, click show conversation in separate window.

     

    This both displays all messages, and breaks the lock down in the main window restoring the full view.

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