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Helpful answers
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Sep 23, 2015 5:13 AM in response to janetortizjaby karlosmi,To my knowledge there is no way for a non developer to remove the activation lock. Have to find that person and have them log in. Usually caused by not turning off find my iPhone
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Sep 23, 2015 5:29 AM in response to janetortizjaby Ethan7988,The ONLY way to remove it is to have the previous owner remove it from his/her account. If you cannot contact them, it is worthless to you.
If you can, give them these instructions:
If you no longer have your iOS device
If the steps above weren't completed and you no longer have your device, use these steps:
- Ask the new owner to erase all content and settings using the above steps.
- If you're using iCloud and Find My iPhone on the device, sign in to icloud.com/find, select the device, and click Erase. After the device has been erased, click Remove from Account.
- If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it will prevent the new owner from deleting your information from iCloud.
- If you're switching to a non-Apple phone, deregister iMessage.
- If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.
Developers can't remove it either, BTW.