tdollimore

Q: ios9 wifi not working

Hello,

 

Since updating to iOS 9 I cannot connect to my work wifi. It keeps telling me the password is incorrect even though it is identical to my PC which is connected. I have an iPhone 5s 16gb. wifi at home works fine.

iPhone 5s, iOS 9

Posted on Sep 17, 2015 1:55 AM

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Q: ios9 wifi not working

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  • by petermac87,

    petermac87 petermac87 Sep 22, 2015 8:48 PM in response to rybanoyd
    Level 5 (7,402 points)
    Sep 22, 2015 8:48 PM in response to rybanoyd

    If that is the fix then I (and the whole community) tip to hats to you.

     

    Cheers

     

    Pete

  • by JohSm,

    JohSm JohSm Sep 23, 2015 1:45 AM in response to rybanoyd
    Level 1 (0 points)
    Sep 23, 2015 1:45 AM in response to rybanoyd

    Do not solve our connections problems for iPhone 6+ (Plus) to Meru WIFI AP's (NO Hidden SSID..)

     

    Sorry to say, but I think we are in a the hands of Apple to solve the WIFI problems in iOS9

     

    /J

  • by RashidMahamood,

    RashidMahamood RashidMahamood Sep 23, 2015 5:28 AM in response to petermac87
    Level 1 (0 points)
    Sep 23, 2015 5:28 AM in response to petermac87

    I am here for supporting apple. We must have some logic to resolve the issue. Don't blame apple without trying to resolve the issue.

     

    If any one has problem in wifi connectivity in ipad, please follow the instruction.

     

    Turn of your WiFi in ipad..

     

    Take your any android/iPhone  mobile, turn on WiFi hot spot.

     

    Turn on Your Wifi in ipad.

    Connect WiFi to the Android hot-spotted WiFi or iPhone hots-potted WiFi. The connection will be success. Then later your connect the WiFi which is failed to connect.

     

    Please contact me if it's still not resolved.

  • by RashidMahamood,

    RashidMahamood RashidMahamood Sep 23, 2015 5:46 AM in response to petermac87
    Level 1 (0 points)
    Sep 23, 2015 5:46 AM in response to petermac87

    I am here for supporting apple. We must have some logic to resolve the issue. Dn't blame apple without trying to resolve the issue.

     

    If any one has problem in wifi connectivity in ipad, please follow the instruction.

     

    Turn of your WiFi in ipad..

     

    Take your any android/iPhone  mobile, turn on WiFi hot spot.

     

    Turn on Your Wifi in ipad.

    Connect WiFi to the Android hot-spotted WiFi or iPhone hots-potted WiFi. The connection will be success. Then later your connect the WiFi which is failed to connect.

     

    Please contact me if it's still not resolved.

    let me know if it's solved

     

     

     

    ##########

     

    <Personal Information Edited by Host>

  • by Csound1,

    Csound1 Csound1 Sep 23, 2015 5:43 AM in response to RashidMahamood
    Level 9 (50,704 points)
    Desktops
    Sep 23, 2015 5:43 AM in response to RashidMahamood

    Stop posting your phone number

     

    I shall request its removal

  • by bezzoh,

    bezzoh bezzoh Sep 23, 2015 5:53 AM in response to JohSm
    Level 1 (0 points)
    Sep 23, 2015 5:53 AM in response to JohSm

    Like I said, its not just about having the SSID hidden or not. If you are using a Virtual Port ESS profile, you need to speak to Meru about changing the Virtual Port settings and disable parent beaconing or you'll get authentication problems (such as it rejecting simple WPA2 keys)

  • by hjcons,

    hjcons hjcons Sep 23, 2015 6:16 AM in response to tdollimore
    Level 1 (0 points)
    Sep 23, 2015 6:16 AM in response to tdollimore

    Check if they use Meru.

     

    There is a known issue on Meru networks for iPhones 5S upwards and iPads (iPhones 4S work).

    To my knowledge it is not clear whether it is a Meru or an Apple issue.

     

    There is a work around:

    Establish a hot spot. Connect to that hot spot. Then connect to your Meru network.

     

    Good luck!

  • by Pickin72,

    Pickin72 Pickin72 Sep 23, 2015 6:38 AM in response to tdollimore
    Level 1 (0 points)
    Sep 23, 2015 6:38 AM in response to tdollimore

    I have same problem. Tried all the suggestions and still not working.  Does anyone know how often Apple reads these posts and did anyone call Apple support? If so, did they give you a fix?

  • by asmith0507,

    asmith0507 asmith0507 Sep 23, 2015 6:47 AM in response to Pickin72
    Level 1 (0 points)
    Sep 23, 2015 6:47 AM in response to Pickin72

    I called apple support and they were no help. They acted like they were unaware of the issue. Nothing has fixed my problem so I'm guessing we're screwed until the next update.

  • by JohSm,

    JohSm JohSm Sep 23, 2015 7:36 AM in response to bezzoh
    Level 1 (0 points)
    Sep 23, 2015 7:36 AM in response to bezzoh

    Well we have an open Guest WIFI access point, so there should not be any WPA2 keys in use I guess...

    (But MERU is kind of special, all AP's are using the same BSSID for example..)

     

    As I understand MERU has some kind of workaround ongoing, that is currently beeing tested/deployed at other customers.

    But what I understand from all reporing in this forum, it's not a specific Meru issue, as other vendors also see issues with iOS9 and especially with WPA2-Enterprise or Hidden ESSID. (That's why I think this problem belongs to Apple, I might be wrong.)

     

    So we will simply wait some time to see how the Meru workaround will work for other customers and if Apple might have some kind of fix coming up, before implementing any changes in our infrastructure for all users. (Not that many complaints at the moment, but the most users use older iPhone models 'not affected' and Android devices that's still works fine.)

     

    However it would be very interesting to know if Apple do accknowledge that there are an issue with WIFI in iOS9 and some of the iPhone models.

    Then we could plan accordingly for fixes that's needed or not.

     

    I had a call to Apple support, but sadly they was not able to confirm if there is an issue or not.

     

    So maybe we just have to wait and see what path to chose in the upcoming weeks.

    (Guess the iPhone users experience this issue will use the 4G network instead.)

     

    /J

  • by petermac87,

    petermac87 petermac87 Sep 23, 2015 7:42 AM in response to Pickin72
    Level 5 (7,402 points)
    Sep 23, 2015 7:42 AM in response to Pickin72

    Pickin72 wrote:

     

    I have same problem. Tried all the suggestions and still not working.  Does anyone know how often Apple reads these posts and did anyone call Apple support? If so, did they give you a fix?

    Apple do not read these posts. They are user to user forums. Try Feedback

     

    Cheers

     

    pete

  • by JohSm,

    JohSm JohSm Sep 23, 2015 8:02 AM in response to petermac87
    Level 1 (0 points)
    Sep 23, 2015 8:02 AM in response to petermac87

    Merci...

     

    Reported!

     

    /J

  • by Pickin72,

    Pickin72 Pickin72 Sep 23, 2015 8:09 AM in response to tdollimore
    Level 1 (0 points)
    Sep 23, 2015 8:09 AM in response to tdollimore

    For all, just got off the Phone with apple and they had me hold the power and home button down at the same time for 10 sec till the iphone rebooted and the wifi works,  I still had to reenter my pw but it was accepted.

  • by The_Imbu,

    The_Imbu The_Imbu Sep 23, 2015 8:31 AM in response to tdollimore
    Level 1 (0 points)
    Sep 23, 2015 8:31 AM in response to tdollimore

    I had a similar problem. No reset helped.

     

    However, I had an App running that provides a VPN network. Uninstalling the App (and reinstalling it afterwards) completely solved my problem. There is another thread (iOS 9 wifi connectivity problems) where this solution was found being helpful for various users.

  • by jct.21,

    jct.21 jct.21 Sep 23, 2015 9:58 AM in response to zokicar
    Level 1 (0 points)
    Sep 23, 2015 9:58 AM in response to zokicar

    I'm having this same password/unable to join problem on 2 iPhone 5, ipad 2 and an iPhone 6.   this is most certainly a ios9 problem and not a router or modem issue.   all other non apple devices work fine on my wifi setup.  ive tried every step offered in this thread to fix the issue and nothing works.   however changing the wifi password and then connecting does seem to work, however it is temporary.  for me it lasted  less than 24hrs before it would not accept my password again.  changed it back to the original password and it worked again, but temporary.   its a pain to do this each day but its better than paying data overages.

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