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All replies
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Helpful answers
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Sep 18, 2015 4:53 AM in response to Hampshireboyby Linc Davis,★HelpfulHave you tried to disable and then re-enable Wi-Fi syncing on any of the devices?
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Sep 22, 2015 12:44 AM in response to Linc Davisby Hampshireboy,I thought this had solved the issue but no - iTunes 12.3.0.44 no longer recognising devices even when they are on charger and unlocked - I can only sync with direct connection not wifi
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Sep 23, 2015 4:52 AM in response to Hampshireboyby pxg14,I'm experiencing exactly same problem. iPhone 6, iPhone 5s and IPad Air 1 on iOS 9 will not sync over wifi with iTunes 12.3.0.44 running on iMac 10.10.5 but will sync with a Macbook Pro running same version of iTunes and OS X.
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Sep 23, 2015 6:15 AM in response to Hampshireboyby Linc Davis,I thought this had solved the issue
Does that mean it was working for a while, and now it has stopped working? If you disable and re-enable Wi-FI sync, does it start working again and then stop later?
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Sep 23, 2015 8:41 AM in response to Linc Davisby Hampshireboy,Yes it was working, then it wasn't, then it was, then it wasn't. I haven't had the time to try your suggestion again, last time I looked it was working, so I'll try it next time falls over - note the confidence that I have!
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Sep 23, 2015 9:18 AM in response to Hampshireboyby Linc Davis,It sounds like you have a network problem. Restart your wireless router. Test on another network, if possible.
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Sep 23, 2015 9:54 AM in response to Linc Davisby Hampshireboy,Yes, I had thought that but everything else appears to be working fine - whilst it is, I'll leave well alone but I will try the router next time it happens. Thanks
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Nov 27, 2015 9:59 AM in response to Hampshireboyby jh61408,Try this link, the bottom section is the cure for no wifi sync. You need to open ports on your router. Make up a new definition with the 123 UDP and TCP 123 ports opened. It worked like a champ.
Sync your iPhone, iPad, and iPod touch with iTunes - Apple Support