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All replies
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Helpful answers
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Sep 23, 2015 11:27 AM in response to Jagspecialby flyhard,Yup, same here with my iPhone5S.
The blanking applications at opening, first appeared the day after installation of iOS9, when I activated the battery saver function. Turned the funciont off and there where no blanked screens when opening applications. However, it started again the day after. Reboot -> solved the issue for a few hours, then back at it again. Reset (lock+Home button) -> solves the issue of a short while.
Now it is all the time, and I've found it is USUALLY at the first opening of an application. Only way out is the home button, and when opening the application again it works…usually. Sometimes several home button actions are needed. Worst is when an application automatically calls another application, for example my banking app, that calls up an ID applications, that blanks. There is no way to manually re-open the ID app through the home button and re-open, as it has to be called upon from the banking app to work.
So far, it's been happening randomly with all sorts of applications, apple's own as well as third party ones. Cant see any correlation to specific application services like GPS or wireless connectivity.
Sound control graphics and Control centre swipe thing works fine while the application screen is blanked, so there is something preventing the desired app graphic to show. The "gene in the bottre"-effect of opening and closing an app is visible, and just when the app reaches full screen, the blanking issue occurs.
Please fix quickly!!
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Sep 23, 2015 11:34 AM in response to Jagspecialby flyhard,Correction, to my post above, the Control Centre does not work while blenked out. I meant the Notice thing swiped down from top edge of screen
AND, I forgot to mention that the Control Centre's Camera, Calculator and Timer functions had the same blanking issue THE DAYS BEFORE UPDATING to iOS9! That is really weird!!
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Sep 23, 2015 11:38 AM in response to flyhardby PHKLM,This is a very accurate description of the issue. For me it was solved doing a full restore of the iPhone however it came back. I can get it solved by doing a reboot for a while, but it will re-occur.
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Sep 23, 2015 11:40 AM in response to flyhardby PHKLM,The blanking out of the shortcuts to camera, calculator and timer from the Control Center (swipe upwards from bottom) was a known problem in iOS8 already. Actually for me this is fixed in iOS9 for the moment at least.
Although no proof I believe this bug is caused/triggered by having a Microsoft Exchange account active on your iPhone; at least I have never seen an iPhone with this issue that did not have an Exchange account active.
However, this issue is unrelated to the black-screen issue described above, because I did have the Control Center issue, but did not have the black-screen problem which I do in iOS9.
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Sep 23, 2015 11:58 AM in response to PHKLMby flyhard,Really! It occurred for me just a week before iOS9, but maybe there was a small iOS8 update just then?
I do have an Exchange account for my job. Hmmm… Troublesome.
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Sep 23, 2015 1:05 PM in response to Jagspecialby ed.t24,Ditto. Rebooting only seems to work for a short time then it returns. There were some posts on the web regarding a similar problem during the beta of IOS9. it doest seem to have been resolved....
I will be interested to see when a Apple Tech posts a solution!
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Sep 23, 2015 1:17 PM in response to Jagspecialby swhite220,For four days now I have had a issue with my Iphone 6 Plus. I can not make calls nor can I recieve or send text messages. I have spoken with a tech over the phone that stated that I need to get a new phone. Okay no problem I can deal with that, But mail turn around wasn't a good fit for me so I opted to go to the Apple store. My appointment was at 630, it was almost 8pm before I was seen. The tech reset my phone back to new, while I was there it worked fine. Now today again I can't text nor can I make calls. I spoke with the tech again on the phone that said let me get you to the store manager so we can expidite a appointment. The store manager informed me that the next appointment he could get me was Sept, 29th. Really today is the 23rd, I have young kids in school and this my only phone and I just spent over three hrs in the store the day before and my issue still isn't resolved. My phone is still under warranty and I am getting the run around. My kids teacher can't even get incontact with me and no one is willing to help. I see if this was something I did wrong to the phone. But this is a hardware issue that they do not want to fix.
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Sep 23, 2015 3:33 PM in response to flyhardby DuncanF,TThe post by flyhard is exactly what I'm experiencing
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Sep 23, 2015 11:27 PM in response to Jagspecialby DoubleUSee,Happened here as well..Why I'm here to get it resolved...Any answers?
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Sep 24, 2015 1:00 AM in response to DoubleUSeeby Gabriel_Kir,Hey Guys in order to replicate the issue do the following.
restart the phone (the problem dissapear)
from Locked Screen
Press the home button in order to do a voice call. or use what ever u use to do voice calls (car kit, hand free etc)
do a call that the other will answer.
close the call as you usually do.
Try to open an application that it wasn't previously oppened let say Calendar.
You get the black screen on first startup of any application
*** If you go to home and re open it it will appear ok because it was already opened.
** if you kill the application and try to reopen it you will get again the black screen.
* This also happens to the camera shortcut on locked screen
***** In order to fix it restart the phone and everything will be ok until u do a voice call.
I hope that this post will help Apple devs to create a fix for the issue.
Gabriel
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Sep 24, 2015 10:56 AM in response to Gabriel_Kirby lightower,Add me to the problem as well. Very frustrating.
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Sep 24, 2015 11:39 AM in response to lightowerby DuncanF,Just upgraded to iOS 9.01 and so far it seems to be working ok so fingers crossed it has fixed it
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Sep 24, 2015 12:33 PM in response to Jagspecialby Tig_go,same here.... very frustrating, should never had updated to IOS9....
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Sep 24, 2015 2:04 PM in response to Jagspecialby dstagian,Same here... on iphone 5...
problem starts when i use bluetooth connection with hands-free device and place a call, or when i use any lock-screen shortcut...
Once this happens, all apps (newly opened or previously open) launch for a sec and then i get a blackscreen.
App runs in the backgrouns, as by hitting the home button, the black screen disappears and i see the tabs. When i chose an app, black screen returns.
I get a feeling it has the same root cause with the iOS 8 issue with the bluetooth usage for calls (and some other triggers) that used to block all lockscreen shortcuts usage (again, black-screen once launching any shortcut app, e.g camera, calculator).
What worries me is that the iOS 8 issue never got resolved (making many iphones perform poorly and need constant restarts)....
(this epic fail happening at the same period with the iPhone 6s launch kinda makes me look on other firms as well, after maaaaaany years)
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Sep 24, 2015 2:30 PM in response to dstagianby dstagian,problem also starts with phone dial use and iOS9.01 does not fix it!!!
Come on apple guys!
This is HUGE! I practicaly cannot use my phone... just like that!