yuli.syam

Q: boot camp not recognize keyboard and mouse when installing windows 7 pro 64 bit

Hi,

 

I have some issue when installing windows 7 pro 64 bit using boot camp. after done partitioning the windows drive and when boot to windows installation process, i've got stuck in the first screen when choosing the language. it seems that the keyboard and mouse are not detected.

i'm using boot camp ver. 5.0.

does anyone have similar problem with me?

iMac, Mac OS X (10.7.5)

Posted on Jun 13, 2013 7:56 PM

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Q: boot camp not recognize keyboard and mouse when installing windows 7 pro 64 bit

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  • by pfl95,

    pfl95 pfl95 Sep 21, 2014 8:30 AM in response to AppleKarthik
    Level 1 (0 points)
    Sep 21, 2014 8:30 AM in response to AppleKarthik

    Hi!

    I have the same problem but with the macbook pro.

    I made another discussion down here with the link

    Keyboard and mouse unresponsive for WIN7 in my macbook pro

     

    Again, I'm not an expert with computers and stuff so I don't know what an ISO is or anything.

  • by Niki_Flash,

    Niki_Flash Niki_Flash Oct 30, 2014 10:06 AM in response to Frizz88
    Level 1 (0 points)
    Oct 30, 2014 10:06 AM in response to Frizz88

    After reading the cause from this post.

     

     

    Cause:  WIndows 7 does not have native USB 3.0 drivers, included on the install images.



    My Solution: I plugged in a old dell keyboard into the usb port. That game me keyboard access. Then I reinstalled bootcamp and the native keyboard was working.


    -Niki Flash

  • by diego127,

    diego127 diego127 Nov 11, 2014 7:09 AM in response to yuli.syam
    Level 1 (0 points)
    Nov 11, 2014 7:09 AM in response to yuli.syam

    Hi, I made this step by step guide about  installing windows 7, then 8 and finally 8.1 in a boot camp partition on a Macbook Air 2013 (might work on any 2013-2014 Apple Computer). It took me a week to figure out the solution. my windows 8 license is only for upgrades from Win7, so I had to install windows 7 first, but my win7 is dual architecture so the first show-stopper was Bootcamp not allowing to use this disk.

     

    If you have a Windows 7 64bits ONLY DVD please skip step one.

     

    1) When running Bootcamp 5.1 on certain MacBook models, it will only allow you to install Windows 7 x64 ONLY DVD. If you have a dual Windows 7 x86/x64 DVD, it will not be accepted by Bootcamp unless you do the below modification.

     

    Right click on Bootcamp application in Mac OSX and open the package content.

    Drag info.plist to your desktop (this is only to allow editing otherwise you will be asked to save a copy if you try to edit inside the package)

     

    In this section of info.plist add your computer model:

     

    <key>32BitSupportedModels</key>

         <array>

             <string>MacBookPro8,2</string>

             <string>MacBook6,1</string>

             <string>MacBookAir5,2</string>

             <string>MacBookPro10,1</string>

             <string>MacPro5,1</string>

             <string>Macmini5,3</string>

     

    Computer model can be found in the system report screen when you click on the apple menu and then about this Mac.


    Save info.plist and drag back into the Bootcamp package.

     

    You need to sign the file again, for this run the below 2 commands from Terminal:

    sudo codesign -fs - /Applications/Utilities/Boot\ Camp\ Assistant.app/Contents/info.plist

     

    sudo codesign -fs - /Applications/Utilities/Boot\ Camp\ Assistant.app

     

    The second command might ask you to download a signing package from the Internet. Once it is downloaded run the last command again.

     

    2) Run Bootcamp and select “Create a Windows 7 or later version install disk”

     

    Insert your Windows 7 DVD and a blank 8GB USB drive then click on Continue.

     

    Bootcamp will download the latest Bootcamp drivers from Apple site and will include them as part of the Windows 7 Install package inside the USB drive.

     

    Continue with the installation via Bootcamp. Bootcamp will alert you that some USB features will be temporarily deactivated. This is very important and it is again to prevent failure of keyboard and trackpad when installing Windows 7.

     

    Once windows 7 completes the installation you should be able to boot normally either on Windows 7 or Mac OSX. if for some reason you are already loosing keyboard/trackpad functionality, then take a look step 3 to see how you can recover it if you execute the "legacy" boot command described there.

     

    Warning: Do not perform any partition task from Windows partition. You can destroy your Mac OSX partition if you do so.

     

    3) Installing Windows 8:

     

    Boot using Mac OSX and open Bootcamp. Insert your Windows 8 DVD and your USB Drive and proceed to create a USB installation drive same as you did with Windows 7.

     

    Once this is done, just close BootCamp and reboot your computer on Windows 7.

     

    From Windows 7 execute the installation app for Windows 8 from the USB drive.

     

    Once Windows 8 reaches the screen below must likely you will not have keyboard and trackpad functions. In that case, just reboot your computer by pressing the power button for 5 seconds and press Option key to manually switch to Mac OSX partition.

     

    Once on Mac OSX, open terminal and run the command below:

     

    VERY IMPORTANT COMMAND REQUIRED SEVERAL TIMES TO CONTINUE FUTHER.

    sudo /usr/sbin/bless --device /dev/disk0s4 --setBoot --nextonly --legacy

     

    Make sure the disk identifier highlighted above is the same disk you have for Bootcamp. It is usually disk0s4 but you can double check by executing diskutil.

     

    This command will prepare the computer to boot next time on legacy mode.

     

    Once you run this command, don’t do anything else and just restart the computer from the restart option under the Apple menu.

     

    The computer should restart automatically on Windows and the installation of Windows 8 should continue from the personalize screen. At this point you should have keyboard and trackpad fully functional.

     

    The “legacy” boot command above, only works once for every reboot. If you reboot or turn off your computer and you need to go back to windows 8, you will need to boot Mac OSX first, then run the legacy command and restart the computer. Again you will boot in Windows automatically and keyboard/trackpad will be functional again.

     

    Finally, on windows 8, install all your updates, they might require rebooting several times and all these times you will have to reboot into Mac OSX, run the legacy command and restart again into Windows.

     

    Once Windows 8 is updated with the latest updates, go to Microsoft Shop and install Windows 8.1 following the normal steps.

     

    Once Windows 8.1 is installed, keyboard and trackpad should work natively without the need of booting from Mac OSX anymore.

  • by luna007,

    luna007 luna007 Jun 16, 2015 2:52 PM in response to jcrenard
    Level 1 (0 points)
    Jun 16, 2015 2:52 PM in response to jcrenard

    THanks man!

  • by marochkin,

    marochkin marochkin Aug 24, 2015 11:55 AM in response to JerryLundegaard
    Level 1 (4 points)
    Aug 24, 2015 11:55 AM in response to JerryLundegaard

    I suffered for a long time with the installation of Boot Camp windows 7 on MacBook Air 2013.

    I tried a lot of options, and ISO images.

    Not what ways did not help me ((


    Thank you for the recommendation!! Your way to help me on the first try!


    I downloaded all the possible drivers from the folder \$WinPEDriver$\IntelxHCISetup\Drivers, at the time of windows when asked to select the disk for installation. Then windows normally no problem with the keyboard and mouse.

    First, however, he betrayed windows BSOD when loading, complaining file AppleSSD.sys.

    I rebooted the MAC OS X and delete the file from the folder an boot camp disk: \\Windows\system32\drivers\AppleSSD.sys

    and reboot back in windows, and continue installation windows.

     

    It is the most convenient, logical and correct way how to install windows 7 on MacBook Air 2013.

     

    THANK YOU!!!

  • by NasreddinHodja,

    NasreddinHodja NasreddinHodja Sep 23, 2015 4:30 PM in response to yuli.syam
    Level 1 (0 points)
    Sep 23, 2015 4:30 PM in response to yuli.syam

    Some Suggestions

    (I have an iMac, late 2013, 21.5", 8 gb, 2.7 ghz. Im using 9.5 Mavericks. I used an external DVD writer to install Win7. I didnt use any keyboard. Because you will be able to use win7's monitor keyboard via your mouse. I used only a wireless mouse, logitech's one, M185. I think, you dont have to use Apple keyboard and mouse, because our problem isn't about them, but usb 3.0 drivers.  )

     

    - Try to use USB 2.0 flash for bootcamp drivers. I couldnt succeed via USB 3.0 16GB flash stick.

    - Create this stick manually. Usb stick created by bootcamp automatically didnt work on my machine. I tried these driver versions: BootCamp 5.1.5640, Bootcamp 5.1.5621, Bootcamp 5.0.5033. Eventually 5.1.5640 worked successfully. ( Boot Camp Support Software 5.1.5640 ) To create usb stick, use disk utility. format it as ms-dos fat and master boot record. Copy and paste bootcamp drivers you downloaded,  into this usb stick.

    - Plug usb 2.0 flash containing bootcamp drivers, in the rightmost slot, nearest one to power cable.

    - Plug external dvd containing Win7 installation disc,  in the leftmost slot, nearest one to card reader.

    - Your flash's light should blink during installation time to time and installation screen will get better after restarting computer once automatically.

     

    Last Note: Actually I had installed Win7 two times successfully without any issue. But I had sent my iMac to the service for its screen. Then I met this issue. Such a bad situation!

  • by ThePoopMaster,

    ThePoopMaster ThePoopMaster Jan 11, 2016 4:15 AM in response to yuli.syam
    Level 1 (4 points)
    Jan 11, 2016 4:15 AM in response to yuli.syam

    *SOLUTION*

     

    Make sure you have NTFS paragon. If you setup your startup os as mac osx, then you need to change it to Windows. Change it in the app called NTFS Paragon. Then it should work. Your trackpad and keyboard will work.

  • by Javed Alee,

    Javed Alee Javed Alee Feb 16, 2016 7:17 AM in response to Frizz88
    Level 1 (0 points)
    Feb 16, 2016 7:17 AM in response to Frizz88

    Thnx mate it worked for me too.

    After a week finally found a solution.

     

    Thanks again (Frizz...)

  • by giuseppe.russo82,

    giuseppe.russo82 giuseppe.russo82 May 7, 2016 8:00 AM in response to NasreddinHodja
    Level 1 (12 points)
    Mac OS X
    May 7, 2016 8:00 AM in response to NasreddinHodja

    Here is the ultimate solution for Using Keyboard and Mouse, on this page, there is my guide in Italian, using a translator to read the steps.

     

    Bye

  • by gjb883,

    gjb883 gjb883 May 15, 2016 7:57 AM in response to 00evan
    Level 1 (4 points)
    May 15, 2016 7:57 AM in response to 00evan

    00evan - unbelievable. After hours of pulling my hair out, your answer saved my sanity. Thank you very much.

  • by giuseppe.russo82,

    giuseppe.russo82 giuseppe.russo82 May 15, 2016 8:01 AM in response to gjb883
    Level 1 (12 points)
    Mac OS X
    May 15, 2016 8:01 AM in response to gjb883

    It was a pleasure, I myself have lost there nights and days to find a solution. Many talk about it, many try different solutions but the one I have described seems to be correct.

     

     

    Sorry for my English.

  • by felipeqga,

    felipeqga felipeqga Sep 2, 2016 8:20 AM in response to yuli.syam
    Level 1 (8 points)
    Sep 2, 2016 8:20 AM in response to yuli.syam

    Ok, Its very easy to solve.

    -Problem: MacBook,MacBook Air brings USB3.0 and windows 7 does not recconize Usb3.0 natively.

    -Is USB 3 supported by Boot Camp 5.1?

    Yes. See Using USB 3 devices on Mac computers.

    --Read this Article:Install Windows 7 and earlier on your Mac using Boot Camp - Apple Support

    1- Make sure Correct Version of BootCamp for your MacBook

    2- After BootCamp assistant finish , copy these files/folders

    Partition : WININSTALL

    2.1- Check this folder: $WinPEDriver$

    and subfolder: "IntelxHCISetup" MUST BE COPIED.

    2.2 Remove this folder : "AppleSSD64"

    Screen Shot 2016-09-02 at 12.18.08.pngAnd Done.

    Obs: IntelxHCISetup on BootCamp 5.1

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