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Q: the ios9 update has crashed my phone once already. i am now frozen out of my phgone and csnnot even turn it off. apple supprt want ... the ios9 update has crashed my phone once already. i am now frozen out of my phgone and csnnot even turn it off. apple supprt wants a serial nbr but i cant get into it???? smh.... i think im really stuck again arent I ??? more
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Sep 24, 2015 2:47 AM in response to karenfrompittsfieldby thunderzzz,You can find serial number o the original box your phone came with. Also check this article: Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support