HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backup
Q: Backing up iPhone 5s to iCloud
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Sep 24, 2015 8:15 AMby ChrisJ4203,HelpfulThat is what happens when the screen goes to sleep, turns black. If you are looking at the screen and want to lock the screen, tap the sleep/wake button on the top of the phone. That will put the screen to sleep/lock.
That is if you are wanting the iPhone to automatically backup at night when connected to Wi-Fi and power. You can backup the device at any time manually by going to Settings>iCloud>Backup>Backup Now.
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Sep 24, 2015 8:27 AMby rapid city,Thanks Chris. This is what I thought but wanted to make sure. The phone gave me an alert that it had not been backed up for 3 weeks and I wasn't sure why. I thought it might have been because I hadn't properly "locked the screen." Now I think it's because there's too much data to back up and I didn't leave it plugged in long enough. I started the manual backup process last night and it is still not done over 11 hours later. Is this within the realm of normal when there's a lot of photos to back up?
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Sep 24, 2015 11:03 AMby ChrisJ4203,I very rarely use iCloud backup, but I would say that could have a lot to do with it. Both the amount of things to backup and the amount of space you have. It should have given you information about how big the backup was going to be. Are you using more than the 5GB of iCloud storage you have for free?
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Sep 24, 2015 12:36 PMby rapid city,Thanks Chris. This is what I thought but wanted to make sure. The phone gave me an alert that it had not been backed up for 3 weeks and I wasn't sure why. I thought it might have been because I hadn't properly "locked the screen." Now I think it's because there's too much data to back up and I didn't leave it plugged in long enough. I started the manual backup process last night and it is still not done over 11 hours later. Is this within the realm of normal when there's a lot of photos to back up?
