HT205004: About the OS X Yosemite v10.10.5 Update

Learn about About the OS X Yosemite v10.10.5 Update
Heckhelm
Level 1 (0 points)

Q: Anyone else having problems with email after this update?

My email will not load now. It had to be this update. I've never had problems with my email but as soon as I restarted I haven't been able to load my mail since.

MacBook Pro (Retina, 13-inch, Late 2013), OS X Yosemite (10.10.5)

Posted on Sep 24, 2015 9:11 PM

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Heckhelm

Q: Anyone else having problems with email after this update?

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  • Helpful answers

  • by Cunnla,

    Cunnla Cunnla Sep 24, 2015 10:04 PM in response to Heckhelm
    Level 4 (2,016 points)
    Desktops
    Sep 24, 2015 10:04 PM in response to Heckhelm

    Try this, it may work. In the sidebar select Inbox then go to the wheel at the bottom and select Take all accounts offline. Then go to the letter icon at top left and click it to Get new messages in all accounts.

    Also, see the Apple Mail troubleshooting advice. Mail (Yosemite): Mail troubleshooting

  • by Linc Davis,

    Linc Davis Linc Davis Sep 25, 2015 8:57 AM in response to Heckhelm
    Level 10 (208,005 points)
    Applications
    Sep 25, 2015 8:57 AM in response to Heckhelm

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.