KD8SHH

Q: How to fix huge iTunes memory leak in 64-bit Windows 7?

iTunes likes to allocate as much as 1.6GB of memory on my dual-quad XEON 8GB 64-Bit Windows computer and then becomes unresponsive.

 

This can happen several times a day and has been going on for as long as I can remember.  No other software that I use does this - only Apple's iTunes.  Each version I have installed of iTunes appears to have this same memory leak.  Currently I am running version 10.7.0.21.

 

I love iTunes when it works.  But having to constantly kill and relaunch the app throughout the day is bringing me down.

 

Searching for a fix for this on the internet just surfaces more and more complaints about this problem - but without a solution.

 

Having written shrinkwrapped software for end users as well as for large corporations and governments for more than 25 years I know a thing or two about software.  A leak like this should take no more than a day or two to locate using modern software tools and double that to fix it.  So why with each new version of iTunes does this problem persist?  iTunes for Windows is the flagship software product Apple makes for non-Mac users - yet they continue to pass up each opportunity they have had over the years with each new release to fix this issue.  Why is this?

 

Either the software engineers are not that good or they have been told NOT to spend time on this issue.  I personally believe that the engineers at Apple are very good, and therefore am left thinking that the latter is more likely the case.  Maybe this is to coax people to purchase a Mac so that they can finally run iTunes without these egregious memory leaks.  I would like to offer another issue to consider.

 

Just as Amazon sold Kindles and Google sold Nexus tablets at low cost - not counting on margin for profit - but instead they wanted to saturate the marketplace with tools for making future purchases of content almost trivial to do with their devices.  Apple also counts on this model with their pricer hardware - but they also have iTunes.  Instead of trying to get people to switch to a MAC by continuing to avoid fixing this glaring issue in iTunes for Windows I would like to suggest that by allowing their engineers to address this issue that Apple will help keep Windows users from jumping ship to another music app.  The profit to be made by keeping those Windows users happy and wedded to the iTunes store is obvious.

 

By continuing to keep this leak in iTunes for Windows all it does is lower my esteem for the company and start to make me wonder if the software is just as buggy on Macs.

iTunes, Windows 7, 64-Bit 8GB Ram dual quad core Xeon

Posted on Nov 29, 2012 7:00 AM

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Q: How to fix huge iTunes memory leak in 64-bit Windows 7?

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  • by Vegan Advocate,

    Vegan Advocate Vegan Advocate Sep 25, 2015 4:39 AM in response to lottytx
    Level 1 (27 points)
    iPhone
    Sep 25, 2015 4:39 AM in response to lottytx

    That approach is no better than using a large hard disk for the system drive

    I am using UEFI boot and I have a 3TB seagate disk among others

     

    My library is mostly music, i have an ipod classic 160gb to feed

  • by crashnburn_in,

    crashnburn_in crashnburn_in Nov 3, 2015 3:49 AM in response to Vegan Advocate
    Level 1 (8 points)
    iTunes
    Nov 3, 2015 3:49 AM in response to Vegan Advocate

    1.2 GB memory for no reason, noticed first at 400/ 500 M and then just grows by itself even when machine is idle.

     

    Win 8.1 x 64 Pro.

     

    I had just upped to iTunes 12.3.0.4 / 12.3.1 for iOS 9 Update. It suggested to install the latest iCloud setup.. which I did, big mistake and then Started happening after.

     

    I am wondering if we should uninstall iCloud.exe and reinstall the last older version that was not leaking on my PC.

     

    PS: I dont even have any music in my library. So I wonder what the **** its doing bloating up to 1.2 G

  • by lottytx,

    lottytx lottytx Nov 3, 2015 4:06 AM in response to crashnburn_in
    Level 1 (4 points)
    iTunes
    Nov 3, 2015 4:06 AM in response to crashnburn_in

    iCloud has a memory leak and has for past 2 versions.

     

    What I do is open task bar and end task on icloudservices.exe. This is practically a daily routine.

     

    Yes its hard to grasp that apple would fail to catch this in testing and further fail to fix given the feedback in this forum and time that has elapsed.

     

    Its easy to manually start the app when needed. I have seen no negative consequences in terms of corruption using this routine.

  • by lottytx,

    lottytx lottytx Nov 3, 2015 8:06 AM in response to lottytx
    Level 1 (4 points)
    iTunes
    Nov 3, 2015 8:06 AM in response to lottytx

    see forum post for the icloud memory leak 

     

    Re: Memory leak on W7 x64 Post iOS9 upgrades iCloudServices.exe

  • by blairthornton,

    blairthornton blairthornton Nov 27, 2015 4:35 AM in response to adream
    Level 1 (0 points)
    Nov 27, 2015 4:35 AM in response to adream

    I'm also getting a huge memory leak with a large library with iTunes 12.3.1 on Mac OSX 10.10.5 It gets so bad it locks up web services in Server 5.0.15. Please fix Apple ! 

  • by lottytx,

    lottytx lottytx Jun 14, 2016 8:47 AM in response to KD8SHH
    Level 1 (4 points)
    iTunes
    Jun 14, 2016 8:47 AM in response to KD8SHH

    Just updating that that related memory leak on icloud services.exe post upgrade of my W7 PC to W10 the memory leak continues.

  • by lottytx,

    lottytx lottytx Aug 8, 2016 7:08 AM in response to lottytx
    Level 1 (4 points)
    iTunes
    Aug 8, 2016 7:08 AM in response to lottytx

    Following updates to W10 last week (the major upgrade) and round of itunes and icloud updates i am for first time in 2 years seeming stable memory. In fact at much lower level

     

    after 4 days of uptime the package of "iCloud" services

     

    Drive 2.4MB

    Photo Library 2.8MB

    Photo Stream 3.1MB

    Photo Stream Download 2.8MB

    Services 21.3 MB ..

     

    Cumulatively these are stable at less than 40MB .. whereas prior to this round of updates would peg out 1.8GB and start causing trouble requiring a manual end task .. i have not hand to do that in several weeks which is a positive surprise (but how it should have been all along)

  • by Vegan Advocate,

    Vegan Advocate Vegan Advocate Aug 8, 2016 10:36 AM in response to lottytx
    Level 1 (27 points)
    iPhone
    Aug 8, 2016 10:36 AM in response to lottytx

    I use the 64-bit version of iTunes and strongly recommend everyone use it. The memory management of x64 is much better.

     

    As I scroll around in my music I see memory use rise as more artwork is loaded into memory. This can be misinterpreted as a memory leak. iTunes is simply only loading a few albums when it starts and it dynamically loads as it goes.

     

    If I scroll around a lot the memory load rises until the whole library is loaded. Then the memory is stagnant.

     

    My library uses maybe 1.2GB of memory max. if you are that short of memory, it's time to upgrade.

  • by lottytx,

    lottytx lottytx Aug 8, 2016 11:20 AM in response to Vegan Advocate
    Level 1 (4 points)
    iTunes
    Aug 8, 2016 11:20 AM in response to Vegan Advocate

    Agree with x64 itunes is way to go. My issues with memory leak for the past 2 years involve the windows icloud apps which continue to be 32 bit. I was just advising that over past 2 weeks the updates to windows and the itunes / icloud services apps appear to have resolved the memory leaks that have affected my PC.

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Aug 8, 2016 11:22 AM in response to KD8SHH
    Level 5 (7,498 points)
    Mac OS X
    Aug 8, 2016 11:22 AM in response to KD8SHH

    If MS will no longer support the OS why would you expect Apple to?

     

    apple.com/feedback

  • by Vegan Advocate,

    Vegan Advocate Vegan Advocate Aug 8, 2016 11:55 AM in response to lottytx
    Level 1 (27 points)
    iPhone
    Aug 8, 2016 11:55 AM in response to lottytx

    The iCloud app is behind the curve. I do not by music from Apple, I buy compact disks and use Lossless

     

    I find tons of CDs at thrift stores who are happy to take my $

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