IsaYonah
Level 1 (13 points)

Q: What the heck just happened to my iTunes? Playlists gone, etc.

Average day yesterday, opened and closed iTunes a few times, but by evening, I noticed it was not recognizing any of the TV shows I have on my computer, all of which I purchased in iTunes.
This morning, I notice that every friggin' playlist is GONE, EVERYTHING has been reset and it acts as if I need to re-downloaded!  Also all of the songs now show a cloud to download (little icon in one of the columns after the song). That wasn't there yesterday at all.
I know that there was an update available (12.2. 3) but had not had a chance to update it yet, so I'm working with 12.2.2.25

I DID NOT update or anything.  Everything is on manual update due to satellite constraints.

 

SO what happened yesterday????

 

Could this have something to do with the iTunes Connect update that came out yesterday, even though I didn't update from the App Store?

 

I'm freaking out just a little-I had probably a hundred playlists.

 

Thanks

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Sep 25, 2015 6:56 AM

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IsaYonah

Q: What the heck just happened to my iTunes? Playlists gone, etc.

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  • by Limnos,Helpful

    Limnos Limnos Sep 25, 2015 9:08 PM in response to IsaYonah
    Level 9 (54,557 points)
    Mac OS X
    Sep 25, 2015 9:08 PM in response to IsaYonah

    Since nobody else is posting with this issue I am thinking it isn't a system wide problem, just something to do with your computer.  Usually if a problem is associated with an update, even if only a fraction of a percent of users, it will result in a flurry of outrage posts here.

     

    Are your media files still there or are they gone?

     

    ASC user turingtest2 help document: Empty/corrupt iTunes library after upgrade/crash - https://discussions.apple.com/docs/DOC-6561

     

    If you don't see your content after updating iTunes  - https://support.apple.com/kb/HT203225

     

    You do have a backup don't you?

  • by IsaYonah,

    IsaYonah IsaYonah Sep 26, 2015 2:52 PM in response to Limnos
    Level 1 (13 points)
    Sep 26, 2015 2:52 PM in response to Limnos

    LOL, yes, backups everywhere!

    But that helped because now I know what I did. Two days ago I was in my iTunes folder trying to keep things "tidy" and didn't want files hanging out, so I dropped them in the "Previous iTunes Libraries" folder. (That included the four current iTunes Library files. Then next time I opened up iTunes, everything (playlists, etc) were gone.

    The link you sent me to was confusing, with re-naming, moving etc.

    So what I did was went into Time Machine, looked at what the iTunes folder looked like three days ago, copied those, and pasted into the current folder, then opened iTunes and everything is back where it belongs-all 12,000+ songs! Whew!


    So much for being tidy!

     

    Thanks!