Anna Slater Bee

Q: Can't insert Special Characters/Emoji/Symbols to any document

Since I updated to OSX Yosemite I can no longer insert Special Characters (now called "Emoji and Symbols") to any document: Word, Text Edit, Pages, Keynote etc. Double clicking the symbol doesn't do anything, drag and drop doesn't work and neither does copy and paste. Are there some settings I need to change?


Thanks

MacBook, OS X Yosemite (10.10.2)

Posted on Apr 24, 2015 3:35 AM

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Q: Can't insert Special Characters/Emoji/Symbols to any document

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  • by Chris Cogdon,

    Chris Cogdon Chris Cogdon Sep 24, 2015 3:46 PM in response to yami😁
    Level 1 (0 points)
    Sep 24, 2015 3:46 PM in response to yami😁

    Thanks! This is exactly what I needed.  

  • by angusmom,

    angusmom angusmom Sep 24, 2015 8:43 PM in response to yami😁
    Level 1 (0 points)
    Sep 24, 2015 8:43 PM in response to yami😁

    YEPPP!!!  At the top right of my Safari Browser is the Big Green Circle with Black W.  Drop down menu when I clicked on it.  Checked off Pause Secure Keyboard Entry.  Went back to Twitter to key in a tweet.  Hit Command Control Spacebar and pick my now cranky face symbol -- two hours figuring this out.  Thank you for posting your answer, which I wouldn't have figured out in a hundred years, nor would the Geek Squad.  Not even sure AppleCare would.  Seriously Webroot....  Emojis are a threat?!  ARGHHHH.  This is my first MAC product.  Everything is new!!!  This has been the first 'hard' thing I have encountered and it is not Apple's fault! 

  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke Sep 25, 2015 6:44 AM in response to angusmom
    Level 9 (79,055 points)
    Sep 25, 2015 6:44 AM in response to angusmom

    I'm curious:  How did you wind up with Webroot on your machine?  Certainly apple doesn't put it there.

  • by Chris Cogdon,

    Chris Cogdon Chris Cogdon Sep 25, 2015 11:13 AM in response to angusmom
    Level 1 (0 points)
    Sep 25, 2015 11:13 AM in response to angusmom

    I'm pretty sure the "Characters" tool is a "input method extension". That has frequently been one of the attack vectors for the (rare) trojans that have appeared with the mac over the years. An input method extension can both generate and _intercept_ keyboard strokes, including entered passwords. So, Webroot goes ahead and disables them all and/or provides a different input communication channel (as well as possibly introducing its own vulnerabilities )

  • by Chris Cogdon,

    Chris Cogdon Chris Cogdon Sep 25, 2015 12:05 PM in response to Tom Gewecke
    Level 1 (0 points)
    Sep 25, 2015 12:05 PM in response to Tom Gewecke

    For me, this Mac is a corporate-owned computer, so has a bunch of security junk on it.

  • by tpeters828,

    tpeters828 tpeters828 Oct 10, 2015 6:47 AM in response to yami😁
    Level 1 (0 points)
    Oct 10, 2015 6:47 AM in response to yami😁

    This did the trick!  That you so much!!!

  • by greg montemurro,

    greg montemurro greg montemurro Nov 20, 2015 9:34 AM in response to yami😁
    Level 1 (4 points)
    Nov 20, 2015 9:34 AM in response to yami😁

    Did the Trick! Thank you

  • by VikingOSX,

    VikingOSX VikingOSX Nov 20, 2015 12:32 PM in response to Anna Slater Bee
    Level 7 (20,606 points)
    Mac OS X
    Nov 20, 2015 12:32 PM in response to Anna Slater Bee

    You do not double-click on the large symbol displayed on the right of the Character viewer. You double-click on the symbol found in the middle screen area of the Character viewer panel.

     

    Screen Shot 2015-11-20 at 3.26.20 PM.png

  • by yodaprincess,

    yodaprincess yodaprincess Mar 16, 2016 12:57 PM in response to VikingOSX
    Level 1 (0 points)
    Mar 16, 2016 12:57 PM in response to VikingOSX

    Has anyone found another solution? I don't have Webroot, and I have no problem opening the Emojis, but when I click on them (and yes I know where), be it one or two (or a hundred *lol*) times - nothing happens.

     

    It used to work til a while ago, and I haven't found a way to make it work again...

  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke Mar 16, 2016 1:04 PM in response to yodaprincess
    Level 9 (79,055 points)
    Mar 16, 2016 1:04 PM in response to yodaprincess

    DDoes drag/drop work at all?  Do you also have the problem in TextEdit?

  • by Raymond288,

    Raymond288 Raymond288 May 6, 2016 8:58 AM in response to yodaprincess
    Level 1 (4 points)
    May 6, 2016 8:58 AM in response to yodaprincess

    This is the real problem that nobody seems to have has addressed so far.

    I can open emoji however when I click or double-click on any icon, they do not appear on my text.

    Does anybody have an answer?

     

    Thanks

  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke May 6, 2016 9:15 AM in response to Raymond288
    Level 9 (79,055 points)
    May 6, 2016 9:15 AM in response to Raymond288

    Raymond288 wrote:

     

    I can open emoji however when I click or double-click on any icon, they do not appear on my text.

     

    Does this happen in TextEdit?

     

    Does drag/drop work?

     

    Do you have Webroot garbage installed?

  • by Raymond288,

    Raymond288 Raymond288 May 6, 2016 9:28 AM in response to Tom Gewecke
    Level 1 (4 points)
    May 6, 2016 9:28 AM in response to Tom Gewecke

    This happens with Pages documents and also with emails.

  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke May 6, 2016 10:29 AM in response to Raymond288
    Level 9 (79,055 points)
    May 6, 2016 10:29 AM in response to Raymond288

    Raymond288 wrote:

     

    This happens with Pages documents and also with emails.

     

    Are you talking about Pages 4 (09) or Pages 5 (13)?

     

    Are you talking about outgoing emails you are composing in the Mail app?

     

    And the other questions you may have missed:

     

    Do you have this problem with TextEdit?

     

    Does Drag/drop work?

     

    Do you have Webroot installed?

  • by mittgenstein,

    mittgenstein mittgenstein May 8, 2016 5:39 AM in response to Tom Gewecke
    Level 1 (8 points)
    Notebooks
    May 8, 2016 5:39 AM in response to Tom Gewecke

    although the response is not directed at me, since i have the same problem, i'll answer:

     

    pages 5.6.1 (and working with OS X el capitan, 10.11.4).

    same problem when composing emails in the mail app. whether replying or composing a new 1: no difference.

    yes, i also have the same problem in textedit.

    drag & drop works (as does copy/paste).

    if i have webroot, i can not find it (and certainly never installed it knowingly).

     

    in addition, i suddenly can no longer hold down a key and have special characters appear (e.g.: french accents or german umlaute such as à, ç or ä, ö, ü). instead the letter just repeats itself as long as i hold down the keyyyyyyyyyyyyyy - which is pretty annoying for someone who writes in different languages.

    i know there is a solution as i encountered the problem with the keys before but i can not find it any longer.

     

    y/help!

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