Atanas_grle

Q: my siri has stopped working

After the lasteat updates on iOS my siri has stopped working, ive schearched all over the internet but i dindt find any solution if someone knows how to fix it please tell le

iPhone 6, iOS 9.0.1

Posted on Sep 25, 2015 2:14 PM

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Q: my siri has stopped working

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  • by pedro d,

    pedro d pedro d Sep 26, 2015 2:16 PM in response to Atanas_grle
    Community Specialists
    Sep 26, 2015 2:16 PM in response to Atanas_grle

    Hello there, Atanas_grle.

     

    It sounds like Siri is not functioning as expected on your iPhone 6. The following Knowledge Base article offers up some great steps for troubleshooting:

     

    Use Siri on your iPhone, iPad, or iPod touch - Apple Support

     

    Get help with Siri

    • If "Hey Siri" isn't working, make sure that "Hey Siri" is turned on under Settings > General > Siri.
    • Siri might say, "Sorry, I'm having trouble connecting to the network," or "Try again in a little while." This is probably a network issue. Check your Internet connection and try again later.
    • If Siri isn't available or responding to questions, see the next section.

    If Siri isn't available, or doesn't understand or respond to questions

    After each step, see if you still need help:

    1. Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
    2. On your iOS device, make sure that Siri is turned on under Settings > General > Siri. 
    3. Restart your iPhone, iPad, or iPod touch.
    4. On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
    5. Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it. 
    6. If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.
    7. Contact Apple Support.

    If Siri doesn't make a sound when you hold down the Home button

    On your iPad or iPod touch, Siri will chime when it’s time to ask a question. If you have an iPhone with iOS 9 or later, Siri will vibrate instead. You'll only hear the chime on your iPhone with iOS 9 or later when you're using headphones.

     

    Thanks for reaching out to Apple Support Communities.

     

    Kind Regards.