HT201287: Use Messages on your iPhone, iPad, or iPod touch

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rfuller783
Level 1 (4 points)

Q: Is iMessage down?  iPhone 6S Plus

I have turned it on and off, rebooted phone multiple times and it shows it is activatedm but nothing will send.  Anyone else with new 6S?  Thanks!

iPhone 6s Plus, iOS 9.0.1

Posted on Sep 25, 2015 12:13 PM

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rfuller783

Q: Is iMessage down?  iPhone 6S Plus

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  • Helpful answers

  • by mldawson8,Helpful

    mldawson8 mldawson8 Sep 25, 2015 5:26 PM in response to rfuller783
    Level 1 (5 points)
    Sep 25, 2015 5:26 PM in response to rfuller783

    Same thing. I moved from 6 Pls to 6s Plus and my iMessage and FaceTime will not activate. I called AppleCare support and she advised me that there are many with this issue today and that the iMessage/FaceTime activation servers were overloaded today. With all the new phones activating I can see why possible. She said she had 5 calls in the last hour about this same issue. It should resolve itself within 24 hours.

  • by rfuller783,

    rfuller783 rfuller783 Sep 25, 2015 3:56 PM in response to mldawson8
    Level 1 (4 points)
    Sep 25, 2015 3:56 PM in response to mldawson8

    I just got off the phone with them as well.  I feel a bit better knowing I am not the only one, I mean no offense.  This has been driving me nuts all day...I have restored phone 4 times now trying to get it to work and sometimes I can get ti activate, but then they don't work.  I was able to get it to work for a few minutes by turning Facetime OFF and then it worked for 5 min, then when I turned back on, stopped working and wouldn't working again by turning off.  They must me really overloaded.

     

    Other issue I just noticed on last restore was all my Messages were gone.  Apple over the phone sent me to a seniot advisor and they said I would need to give it 24 hours to have those re-populate as well???  Never heard of that one for messages to come back in,  Maybe once iMessage is working fine they will all repopulate in I am guessing, or hope!  

     

    Thanks for the reply!

  • by mldawson8,

    mldawson8 mldawson8 Sep 25, 2015 7:23 PM in response to rfuller783
    Level 1 (5 points)
    Sep 25, 2015 7:23 PM in response to rfuller783

    UPDATE!

     

    1st - I did a manual back up in iTunes.

    2nd - Fully wiped phone and restored in iTunes.

    3rd - Restore from iTunes BACK UP, NOT iCloud

     

    This worked! iMessaged activated instantly!

  • by rfuller783,

    rfuller783 rfuller783 Sep 25, 2015 8:55 PM in response to mldawson8
    Level 1 (4 points)
    Sep 25, 2015 8:55 PM in response to mldawson8

    Haven't done one of these in YEARS...attempting now...

  • by rfuller783,

    rfuller783 rfuller783 Sep 25, 2015 9:04 PM in response to rfuller783
    Level 1 (4 points)
    Sep 25, 2015 9:04 PM in response to rfuller783

    Didn't work...

  • by rfuller783,

    rfuller783 rfuller783 Sep 25, 2015 10:04 PM in response to mldawson8
    Level 1 (4 points)
    Sep 25, 2015 10:04 PM in response to mldawson8

    No go...even tried a celan install and sending iMessage, nothing.