jackinmaine

Q: Calendar Not Syncing

My Apple Watch is not updating with changes to my calendar. It has had a few hours to update, but still shows the old time for meetings I have scheduled today. I've restarted my watch and my iPhone 6+. Is anyone else experiencing this? Is there a way to force a re-sync of calendar data between my iPhone and watch?

 

Thanks!

Apple Watch, iOS 8.3

Posted on Apr 27, 2015 7:49 AM

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Q: Calendar Not Syncing

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  • by Kenny Potts,

    Kenny Potts Kenny Potts Sep 3, 2015 10:17 PM in response to jackinmaine
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    Sep 3, 2015 10:17 PM in response to jackinmaine

    IN the apple watch app on your iPhone go to general, then reset, then reset sync data. This did the trick for me. Hope this helps.

  • by KCChiefsFanatic,

    KCChiefsFanatic KCChiefsFanatic Sep 4, 2015 2:43 AM in response to Kenny Potts
    Level 1 (0 points)
    Sep 4, 2015 2:43 AM in response to Kenny Potts

    I have tried that, re-syncing the watch and the phone, blowing away all email profiles and setting them back up with no joy.  Apple support says they are working on it, but I imagine with watchOS 2.0 around the corner they may/may not have an overall fix for this.

  • by iSnow86,

    iSnow86 iSnow86 Sep 24, 2015 6:49 AM in response to jackinmaine
    Level 1 (0 points)
    Sep 24, 2015 6:49 AM in response to jackinmaine

    After Update my iPhone 6 on iOS 9 and Apple Watch on watchOS 2.0 calendar stopped sync from Phone to Watch. I have 3 of them - iCloud, Exchange and Google.

    I tried many times disable all calendars in iPhone and after some time re-enable them also Reset Sync data on Apple Watch. Not working.

    Tried unpair and repair Apple Watch with iPhone. Not working.

     

    I am quite frustrated with it. Hopefully there will be some quick fix from Apple or Microsoft will release updated Sunrise Calendar for Apple Watch with complication soon.

  • by 2xbass,

    2xbass 2xbass Sep 24, 2015 10:12 PM in response to iSnow86
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    Sep 24, 2015 10:12 PM in response to iSnow86

    Yeah this bug is an absolute nightmare. I have iCloud, Exchange and Google calendars. I have removed all but iCloud and I did a hard reset and still nothing. Reset Sync Data does nothing. The next thing I could try is to completely reset the watch and not restore from backup but I am not sure if this is going to help me.

     

    The really bad news: I am on the Fantastical beta program and the native watchOS 2 app they are working on uses the events in the calendar on the watch so Fantastical is no longer useful as a workaround :(

  • by 2xbass,

    2xbass 2xbass Sep 25, 2015 7:25 AM in response to 2xbass
    Level 1 (0 points)
    Sep 25, 2015 7:25 AM in response to 2xbass

    So I removed all calendars (Google and Exchange) from my phone except iCloud. I then unpaired the watch and set it up as a new watch. Still no calendar syncing. I also tried Reset Sync Data. So this leads me to believe the phone is in the screwed up state and not the watch.

  • by dgfraser,

    dgfraser dgfraser Sep 25, 2015 5:09 PM in response to jackinmaine
    Level 1 (0 points)
    Sep 25, 2015 5:09 PM in response to jackinmaine

    +1 for me.

    Upgraded to Apple Watch 2.0 and the MS Exchange calendar no longer syncs to the watch. Email is still syncing.

    I have an MDM profile on my phone, as several others have noted this seems to be a common theme.

    I rang apple tech support, got escalated. The technician he said he did not think this was a trending issue. Please help make it a trending issue! log your issue!

    I asked if I could roll back to Watch v1 where calendar was syncing file - nope.

    Very frustrating, this is why I got the watch in the first place.

    Come on apple!

  • by 2xbass,

    2xbass 2xbass Sep 25, 2015 5:24 PM in response to dgfraser
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    Sep 25, 2015 5:24 PM in response to dgfraser

    Yes I've been wondering if the MDM is the problem. I also have one. I happened to get a 6s today and I set it up as a new phone and set the watch up new (again) too and of course everything works fine right now with just iCloud calendar. I was just about to add my corporate stuff on with the MDM but this time I was planning to avoid using the Exchange mail/calendar stuff. However now I'm wondering if I should avoid the MDM.

  • by dgfraser,

    dgfraser dgfraser Sep 25, 2015 8:13 PM in response to dgfraser
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    Sep 25, 2015 8:13 PM in response to dgfraser

    Well, I got a call back from Apple Enterprise Support!

     

    Apple does acknowledge an issue with MDM profiles which have the restriction "Opening documents from managed to unmanaged apps not allowed" if you have this then calendar entries are not synced to an Apple Watch that has been updated to v 2.0

     

    So my advice is if you have such a profile then do NOT update Apple watch to 2.0 until this issue is sorted or your companies profile is changed. Because if you do there is no rolling it back.

     

    If you have this issue Please tell apple about it, they only fix things that have a high volume of impact.

     

    Regards,

    Dan

  • by USS_PETE,

    USS_PETE USS_PETE Oct 1, 2015 8:52 AM in response to dgfraser
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    Oct 1, 2015 8:52 AM in response to dgfraser

    I am having the same issue as well - I have a corporate MDM profile (Airwatch) installed on my phone.   All was working fine...upgraded to ios 9 on my phone...all was still fine...upgraded to watch OS2 ... all my calendars stopped synchronizing.   I do get some calendar invitation/change notifications, but the actual event doesn't get persisted into the calendar on the watch.   In my opinion, this has taken away the most useful feature of the watch (which is a little light on differentiated use cases at this point).   Very unfortunate and I hope they address it quickly (although maybe that time has already passed).

  • by Lar51,

    Lar51 Lar51 Oct 2, 2015 4:03 PM in response to jackinmaine
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    Oct 2, 2015 4:03 PM in response to jackinmaine

    I had the same issue: after updating to WOS2. I lost all calendar events. After 2 sessions (amounting to about 4 hours) with tech support they gave up and exchanged the watch. The new watch, running WOS1.0.1 works fine - syncs Microsoft exchange, icloud and google calendars even with MDM on the iPhone. I asked if this was a common issue and was told it was not. Apparently it is.

    I will not upgrade to WOS until I am sure this is fixed!

    APPLE: Please fix this in WOS2.1

  • by Pipaw,

    Pipaw Pipaw Oct 5, 2015 5:16 AM in response to jackinmaine
    Level 1 (0 points)
    Oct 5, 2015 5:16 AM in response to jackinmaine

    While it doesn't solve the issue, I found a way to faster re-sync the missing calendar events directly on the watch and not using the watch app. With the calendar app open, press the side button (below the crown) and hold until the turn-off screen appears. Then press and hold again until the calendar app disappears and is replaced with the home-screen. Restart calendar and magically all events are synchronized (at least with my company managed exchange account).

  • by turnepf,

    turnepf turnepf Oct 5, 2015 5:17 AM in response to Lar51
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    Oct 5, 2015 5:17 AM in response to Lar51

    I can report all of the same issues. Nothing to add to the thread. Shared frustration.

  • by Corwin63,

    Corwin63 Corwin63 Oct 8, 2015 1:01 AM in response to turnepf
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    Oct 8, 2015 1:01 AM in response to turnepf

    The only workaround is to change the appointment into my iPhone and magically it will be syncronized.

     

    This is a very bad issue for Apple Watch users!

     

    I am using WOS2 and iOS9 with Exchange Calendar.

     

     

  • by raoflorida,

    raoflorida raoflorida Oct 8, 2015 9:49 AM in response to slgoldberg
    Level 1 (0 points)
    Oct 8, 2015 9:49 AM in response to slgoldberg

    I can't count how many times I pushed the button thinking it was doing nothing.  Come on Apple, at least give some feedback that it is doing something.

    On the other hand, my calendar is not in sync so maybe it is a disconnected button.  Disappointing that we are on version 2.0 of the OS and still have basic issues.

  • by preludio,

    preludio preludio Oct 8, 2015 1:12 PM in response to turnepf
    Level 2 (260 points)
    Oct 8, 2015 1:12 PM in response to turnepf

    I'm experiencing incorrect syncing with Facebook events. I have the Facebook calendar (or whatever it's called) turned off everywhere (phone, Mac, iPad), yet a few days ago I started seeing Facebook events as a complication on the watch face. If I looked at the calendar app on the watch, sometimes the Facebook event was there and sometimes it wasn't. It never appeared on the phone. Very confusing.

     

    Restarting the phone and watch didn't fix it. Resetting the sync data (via the iPhone watch app) seems to have worked, but judging by others' experiences, I don't expect it to stick.

     

    Running watch OS 2.0 and iOS  9.0.2 on an iPhone 5S.

     

    I really wish I could delete the Facebook calendars entirely, but that seems to be impossible.

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