Richard Smith12

Q: Upgraded to IOS 9 now mail quits unexpectedly

When I open an email it is displayed for a second and then quits before I get a chance to read it.  9.01 did not fix it.  I also experienced this to a lesser extent trying to open a USA today story.  I'm running on last years iPOD touch with 7 GB available memory ( 27 GB used).

Posted on Sep 25, 2015 7:20 PM

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Q: Upgraded to IOS 9 now mail quits unexpectedly

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  • by lllaass,Solvedanswer

    lllaass lllaass Sep 26, 2015 9:41 AM in response to Richard Smith12
    Level 10 (189,795 points)
    Desktops
    Sep 26, 2015 9:41 AM in response to Richard Smith12

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar