S_M_C

Q: Calendar and Contacts not syncing after iOS 9 upgrade

My iCloud and Exchange calendars and contacts stopped syncing after upgrading to iOS 9 on an iPhone 6. Mail is fine and iCloud notes are syncing correctly. It seems to be specifically calendar and contacts. I tried deleting the Exchange account and re-adding it with no luck. From desktop to web is working for both iCloud and Exchange, so definitely, the phone has the issues.

 

Anyone have a solve or things to check?

iPhone 6, iOS 9

Posted on Sep 17, 2015 4:53 PM

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Q: Calendar and Contacts not syncing after iOS 9 upgrade

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  • by k_a_w,

    k_a_w k_a_w Sep 24, 2015 2:02 PM in response to S_M_C
    Level 1 (0 points)
    Sep 24, 2015 2:02 PM in response to S_M_C

    Here is what worked for me:

    Logged into webmail, go to Options > See All Options

    Phones

    I then deleted the all the iPads and iPhones listed

     

    After deleting the iPads/iPhones from the list my calendar and emails started synching.

  • by S_M_C,

    S_M_C S_M_C Sep 24, 2015 3:28 PM in response to k_a_w
    Level 1 (2 points)
    Sep 24, 2015 3:28 PM in response to k_a_w

    Maybe for iCloud but I am not sure how that would solve the issue an Exchange account. Something else is going on here with iOS 9. I have tried everything included downgrading to 8.4.1 deleting exchange and icloud, reseting Network, up grading back to iOS 9 and adding both. Didn't work. Currently I have down graded back to 8.4.1 until a future Apple update.

  • by fractal$,

    fractal$ fractal$ Sep 24, 2015 3:40 PM in response to S_M_C
    Level 1 (15 points)
    Sep 24, 2015 3:40 PM in response to S_M_C

    r=there was adios 9 update yesterday - not sure if it fixes this

  • by Dr_Death,

    Dr_Death Dr_Death Sep 24, 2015 4:21 PM in response to fractal$
    Level 1 (0 points)
    Sep 24, 2015 4:21 PM in response to fractal$

    I'm having the sane issues... tried all of the above fixes and every other configuration of deleting things, logging in/out etc that I can possibly think of. No dice.

    Massive pain in the arse.

  • by S_M_C,

    S_M_C S_M_C Sep 24, 2015 4:38 PM in response to Dr_Death
    Level 1 (2 points)
    Sep 24, 2015 4:38 PM in response to Dr_Death

    Have you updated to 9.01? Did that solve anything?

  • by CountryMama,

    CountryMama CountryMama Sep 24, 2015 4:52 PM in response to Dr_Death
    Level 1 (35 points)
    Sep 24, 2015 4:52 PM in response to Dr_Death

    I Don't use iCloud calendars but I can't sync with my exchange calendar for work on either my iPad or iPhone. This is a huge issue for me!

  • by Tig519,

    Tig519 Tig519 Sep 24, 2015 5:54 PM in response to S_M_C
    Level 1 (0 points)
    Sep 24, 2015 5:54 PM in response to S_M_C

    9.0.1 did not fix the Exchange calendar issue

  • by S_M_C,

    S_M_C S_M_C Sep 24, 2015 6:20 PM in response to Tig519
    Level 1 (2 points)
    Sep 24, 2015 6:20 PM in response to Tig519

    Thanks. You save me the hassle of backing up, upgrading, finding out it did not work then downgrading and restoring.

  • by MikeE3,

    MikeE3 MikeE3 Sep 25, 2015 5:42 PM in response to S_M_C
    Level 1 (0 points)
    Sep 25, 2015 5:42 PM in response to S_M_C

    Updated iPad and iPhone 6 to IOS 9.0 (13A344). Running Yosemite on my MPB. I'm not using iDrive just iCloud.

     

       Notes app - changes on the Mac flow to the iPhone & iPad

       Cal & Contacts app - changes on the Mac only flow to the iPad

     

    Logging into iCloud web, it shows in the manage under setting - You are running IOS8, Yosemite or newer on these devices. That's strange it knows the MBP is Yosemite but not recognizing the iPhone and iPad as being IOS9.

     

    I couldn't get the download of IOS 9.0.1 to start. I'll try again tomorrow and see if that fixes the problem.

  • by MikeE3,

    MikeE3 MikeE3 Sep 26, 2015 6:58 AM in response to MikeE3
    Level 1 (0 points)
    Sep 26, 2015 6:58 AM in response to MikeE3

    My Original Post

     

    Updated iPad and iPhone 6 to IOS 9.0 (13A344). Running Yosemite on my MPB. I'm not using iDrive just iCloud.

     

       Notes app - changes on the Mac flow to the iPhone & iPad

       Cal & Contacts app - changes on the Mac only flow to the iPad

     

    Logging into iCloud web, it shows in the manage under setting - You are running IOS8, Yosemite or newer on these devices. That's strange it knows the MBP is Yosemite but not recognizing the iPhone and iPad as being IOS9.

     

    I couldn't get the download of IOS 9.0.1 to start. I'll try again tomorrow and see if that fixes the problem.

     

    ============

     

    update 1:

     

    iCal: If I do a manual sync on the iPhone it will update its calandar with changes made on the MBP cal. If I make a change on the iPhone it will flow to the MBP w/o doing a manual sync on the iPhone. So it seems to be working in 1 direction, iPhone to MBP.

     

    Contacts: although what looks like a sync symbol is on the Contact screen, tapping it does nothing. Still can sync Contacts.

     

    How to manually sync Calendar. 1.) tap on the word Calendar at the bottom of the screen. 2.) on the next screen swipe down, like refreshing you Mail screen.

  • by MikeE3,

    MikeE3 MikeE3 Sep 26, 2015 2:27 PM in response to MikeE3
    Level 1 (0 points)
    Sep 26, 2015 2:27 PM in response to MikeE3

    My Original Post

     

    Updated iPad and iPhone 6 to IOS 9.0 (13A344). Running Yosemite on my MPB. I'm not using iDrive just iCloud.

     

       Notes app - changes on the Mac flow to the iPhone & iPad

       Cal & Contacts app - changes on the Mac only flow to the iPad

     

    Logging into iCloud web, it shows in the manage under setting - You are running IOS8, Yosemite or newer on these devices. That's strange it knows the MBP is Yosemite but not recognizing the iPhone and iPad as being IOS9.

     

    I couldn't get the download of IOS 9.0.1 to start. I'll try again tomorrow and see if that fixes the problem.

     

    ============

     

    update 1:

     

    iCal: If I do a manual sync on the iPhone it will update its calandar with changes made on the MBP cal. If I make a change on the iPhone it will flow to the MBP w/o doing a manual sync on the iPhone. So it seems to be working in 1 direction, iPhone to MBP.

     

    Contacts: although what looks like a sync symbol is on the Contact screen, tapping it does nothing. Still can sync Contacts.

     

    How to manually sync Calendar. 1.) tap on the word Calendar at the bottom of the screen. 2.) on the next screen swipe down, like refreshing you Mail screen.

     

    update 2:

     

    Upgrade to IOS 9.0.1 did not fix the problems. In Settings/iCloud I turned off and on Contacts - nope didn't fix it either. When I turned off, I selected to keep contacts on phone. I was concerned if I delete them, w/ this issue I might not be able to sync them from the Cloud. When turning on it asked if I wanted to Merge, I accepted that - but still not syncing to or from the Cloud.

  • by jeffgoulden,

    jeffgoulden jeffgoulden Sep 26, 2015 3:22 PM in response to chassawhite
    Level 1 (0 points)
    Sep 26, 2015 3:22 PM in response to chassawhite

    I have the same experience.  I synced notes from my Ipod Touch and my Iphone 5c to Outlook (2003) Notes on my Windows 7 computer.  As soon as I upgraded the phone, the option to sync notes disappeared from iTunes.  It seems like they did this by design.  The IOS 9 notes app is a completely different app than IOS 8.  I'm ticked too that this was done without any warning and no backward compatability.

     

    Did you ever find a solution?  I found a workaround that's not ideal but works for me. 

  • by S_M_C,

    S_M_C S_M_C Sep 29, 2015 9:34 AM in response to MikeE3
    Level 1 (2 points)
    Sep 29, 2015 9:34 AM in response to MikeE3

    A 9.1 update is coming soon. Hope that fixes it. In the meantime, I have reverted to 8.4.1.

  • by Cmw1229,

    Cmw1229 Cmw1229 Sep 30, 2015 9:38 AM in response to S_M_C
    Level 1 (5 points)
    Sep 30, 2015 9:38 AM in response to S_M_C

    i have this update and same problems. My iCal subscribed calendars and google calendars will not sync.

  • by S_M_C,

    S_M_C S_M_C Sep 30, 2015 10:43 AM in response to MikeE3
    Level 1 (2 points)
    Sep 30, 2015 10:43 AM in response to MikeE3

    9.0.2 update was just announce. If anyone has success with it resolving this issue, please post.

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