-
All replies
-
Helpful answers
-
Sep 26, 2015 5:59 AM in response to Benny Bby Demo,See number 2, from the section that tells you what to do if you no longer have the device. I made the type bold. You can do this on any iOS device or computer,
If you no longer have your iOS device
If the steps above weren't completed and you no longer have your device, use these steps:
- Ask the new owner to erase all content and settings using the above steps.
- If you're using iCloud and Find My iPhone on the device, sign in to icloud.com/find, select the device, and click Erase. After the device has been erased, click Remove from Account.
- If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it will prevent the new owner from deleting your information from iCloud.
- If you're switching to a non-Apple phone, deregister iMessage.
- If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.
-
Sep 26, 2015 6:13 AM in response to Benny Bby fjwhiston,Hi, you must switch off Find My iPhone otherwise the phone will be completely unusable for the new user.