Benny B

Q: Selling iPhone - do I really need to turn off iCloud before erasing?

I would have thought erasing the phone would take care of everything but now I see some of the "how to prepare your phone for selling" say you need to log out of iCloud and delete account before erasing.  Any help here?   If I've already erased is there anything I can do?

Posted on Sep 26, 2015 5:24 AM

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Q: Selling iPhone - do I really need to turn off iCloud before erasing?

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  • by Demo,

    Demo Demo Sep 26, 2015 5:59 AM in response to Benny B
    Level 10 (95,665 points)
    iPad
    Sep 26, 2015 5:59 AM in response to Benny B

    See number 2, from the section that tells you what to do if you no longer have the device. I made the type bold. You can do this on any iOS device or computer,


    If you no longer have your iOS device

    If the steps above weren't completed and you no longer have your device, use these steps:

    1. Ask the new owner to erase all content and settings using the above steps.
    2. If you're using iCloud and Find My iPhone on the device, sign in to icloud.com/find, select the device, and click Erase. After the device has been erased, click Remove from Account.
    3. If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it will prevent the new owner from deleting your information from iCloud.
    4. If you're switching to a non-Apple phone, deregister iMessage.
    5. If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.
  • by fjwhiston,

    fjwhiston fjwhiston Sep 26, 2015 6:13 AM in response to Benny B
    Level 3 (540 points)
    Mac OS X
    Sep 26, 2015 6:13 AM in response to Benny B

    Hi, you must switch off Find My iPhone otherwise the phone will be completely unusable for the new user.