benfromdunfermline

Q: why won't my iPod touch on IOS 9.1 restore through iTunes when every thing is up to date

why won't my iPod touch on IOS 9.1 restore through iTunes when every thing is up to date please help

iPod touch, iOS 9.0.1

Posted on Sep 26, 2015 9:29 AM

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Q: why won't my iPod touch on IOS 9.1 restore through iTunes when every thing is up to date

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  • Helpful answers

  • by Hamoud234,

    Hamoud234 Hamoud234 Sep 26, 2015 9:34 AM in response to benfromdunfermline
    Level 1 (75 points)
    iPod
    Sep 26, 2015 9:34 AM in response to benfromdunfermline

    Try putting your iPod in recovery mode.

  • by lllaass,

    lllaass lllaass Sep 26, 2015 9:43 AM in response to benfromdunfermline
    Level 10 (190,367 points)
    Apple Watch
    Sep 26, 2015 9:43 AM in response to benfromdunfermline

    What exactly happens when you try to restore via iTunes?

    Error message?

  • by benfromdunfermline,

    benfromdunfermline benfromdunfermline Sep 26, 2015 10:16 AM in response to lllaass
    Level 1 (0 points)
    Sep 26, 2015 10:16 AM in response to lllaass

    it says "there was a problem downloading the software for the iPod "bens iPod touch". the requested resource was not found."

  • by lllaass,

    lllaass lllaass Sep 26, 2015 10:22 AM in response to benfromdunfermline
    Level 10 (190,367 points)
    Apple Watch
    Sep 26, 2015 10:22 AM in response to benfromdunfermline

    Solve network errors

    Errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200. You might also see these alert messages:

    • "There was a problem downloading the software."
    • "The device isn't eligible for the requested build."

    These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device. Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.

    If you still see the error message, check your security software.

    Check your security software

    Errors: 2, 4, 6, 9, 1611, 9006.Sometimes security software can stop your device from communicating with either the Apple update server or with your device.

    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.If you still see the error message, check for USB connection issues.

    Check your USB connections

    Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

    To narrow down the issue, try different equipment: