sparta81

Q: iOS 9/iTunes 12.3 not syncing app through devices

I've recently updated my IOS and ITUNES to the latest versions and when I sync my iphone is not syncing the apps automatically on my mac as it used to do before.

Is that a glitch of the new IOS?
Any easy solution to sort it out?

iPhone 6, iOS 9

Posted on Sep 17, 2015 2:50 AM

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Q: iOS 9/iTunes 12.3 not syncing app through devices

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  • by BabyGirlUSA79,

    BabyGirlUSA79 BabyGirlUSA79 Sep 25, 2015 12:33 PM in response to sparta81
    Level 1 (0 points)
    Sep 25, 2015 12:33 PM in response to sparta81

    Everything worked fine for me till the IOS 9 update and now nothing wants to work like it should. I regret going back to an iPhone. I wish I stayed with my HTC One instead. Once I'm able to go back to an android that is my plan. No more iPhones. They seem to be nothing but problems

  • by Handi Andi,

    Handi Andi Handi Andi Sep 25, 2015 1:17 PM in response to xlaufen
    Level 1 (10 points)
    Sep 25, 2015 1:17 PM in response to xlaufen

    thanks Apple for saving me $$$$$ , as I won't need to buy any new IMacs or MacBooks in future, as the will serve no purpose... maybe this's  intentiona?l  

  • by Chirag11,

    Chirag11 Chirag11 Sep 25, 2015 11:41 PM in response to ckuan
    Level 1 (4 points)
    iPhone
    Sep 25, 2015 11:41 PM in response to ckuan

    Hi Ckuan

     

    I tried as you mention above but no luck. Still not working.

  • by Ditlev_DK,

    Ditlev_DK Ditlev_DK Sep 25, 2015 11:57 PM in response to Frankie321
    Level 1 (0 points)
    Sep 25, 2015 11:57 PM in response to Frankie321

    Thanx for sharing, new ipad air 2 is now visible in iTunes on Win 10 (with all the latest updates installed)

    ipad air 2 (9.0.1)

    iTunes (12.3.0.44)

    Win 10 (just updated)

     

    Cheers m8 :-)

     

    Referring to this.

    My problem is worse!

    After upgrading to iTunes 12.3, now it no longer syncs at all with my iPad!

    That is, iTunes does not recognise there is an iOS 9 iPad Air 2 linked by cable to my Win 10 PC.

    Prior to iTunes 12.3, just plugging the iPad into my PC autostarted iTunes which automatically began to sync with the iPad.

    (Is there a setting I need to adjust?)

    Amazing blooper, really, isn't it.

     

    FOUND THE SOLUTION ELSEWHERE ON THIS FORUM:

    Reply Helpfulby Eonva on Sep 17, 2015 2:18 AM

    None of the above helped me, but did manage to fix it in the end. Turns out that the Apple Mobile Device USB Driver was uninstalled after updating my iTunes to 12.3

     

    These detailed instructions via Apple had the fix for me: iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

     

    These are the exact steps that I used and that worked for me:

     

    Windows Vista, Windows 7, or Windows 8, Windows 10

    1. Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose Update Driver from the shortcut menu.
    2. Click "Browse my computer for driver software".
    3. Click "Let me pick from a list of device drivers on my computer".
    4. Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
    5. In the "Install from Disk" dialog, click the Browse button.
    6. Use this window to navigate to the following folder:
      C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
    7. Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
    8. Click OK in the "Install from Disk" dialog.
    9. Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

      BOOM. iTunes opened immediately after clicking next in the last step for me. I just had to trust the computer again on my iPhone.
  • by venveone,

    venveone venveone Sep 26, 2015 2:26 AM in response to Ditlev_DK
    Level 1 (0 points)
    Sep 26, 2015 2:26 AM in response to Ditlev_DK

    iphone (6 9.0.1)

    ipad mini (3 9.0.1)

    ipad  4 (9.0)

    I have same problem

    I have le latest driver version

    itunes to device is OK

    device to itunes is KO

  • by shiankereama,

    shiankereama shiankereama Sep 26, 2015 3:56 AM in response to Ditlev_DK
    Level 1 (0 points)
    Sep 26, 2015 3:56 AM in response to Ditlev_DK

    Cheers mate, it worked! (For iPhone 5S)

  • by econopete,

    econopete econopete Sep 26, 2015 3:39 PM in response to xlaufen
    Level 1 (0 points)
    Sep 26, 2015 3:39 PM in response to xlaufen

    This was extremely annoying to deal with. I couldn't download the apps even when connected to Wi-Fi. Your input helped me a lot. Thanks!

  • by Christoferl,

    Christoferl Christoferl Sep 26, 2015 4:03 PM in response to econopete
    Level 1 (0 points)
    Sep 26, 2015 4:03 PM in response to econopete

    I am so done with Apple being broken - from Yosemite on my newly purchased imac (that runs win 10) better to my fancy iphone 6 crapping out with ios 9... I am just about to throw 20+ years of Apple out the window... so to speak... This company has lost it.

  • by Kelvin628,

    Kelvin628 Kelvin628 Sep 27, 2015 5:42 AM in response to econopete
    Level 1 (0 points)
    Sep 27, 2015 5:42 AM in response to econopete

    Sorry..clicked the wrong button. please ignore

  • by Kelvin628,

    Kelvin628 Kelvin628 Sep 27, 2015 5:44 AM in response to Ditlev_DK
    Level 1 (0 points)
    Sep 27, 2015 5:44 AM in response to Ditlev_DK

    Thanks...solved my problem..

  • by Badman88,

    Badman88 Badman88 Sep 27, 2015 6:29 AM in response to sparta81
    Level 1 (0 points)
    Sep 27, 2015 6:29 AM in response to sparta81

    think there is a problem maybe a bug? i recently brought a new macbook pro and I'm having the same issue as i did with windows 10

     

    hope this helps  

  • by basseyy,

    basseyy basseyy Sep 28, 2015 1:40 AM in response to sparta81
    Level 1 (0 points)
    Sep 28, 2015 1:40 AM in response to sparta81

    Here is possible reason why apps are not transferred from a device to itunes -

     

    http://apple.stackexchange.com/questions/206544/cant-transfer-purchases-from-iph one-to-itunes-in-ios-9

  • by christoph56,

    christoph56 christoph56 Sep 28, 2015 1:54 PM in response to sparta81
    Level 1 (0 points)
    Sep 28, 2015 1:54 PM in response to sparta81

    I have found a way to transfere apps from my iPhone 6 with ios 9.0.1 with iTunes 12.3.0.44 (MAC)

     

    Just go to "Ablage" - > "Geräte" -> "Käufe von ... Übertragen"

    (My MAC is set to sytem langage is German, so I guess the English will be "File" - "Device" - "Purchase transfere from ..." or similar)

     

    May be this is useful

     

    Chris

  • by almuthanam,

    almuthanam almuthanam Sep 28, 2015 2:10 PM in response to sparta81
    Level 1 (5 points)
    Sep 28, 2015 2:10 PM in response to sparta81

    i have reported the same problem/bug like many others quite early in this thread, since then i have been in contact with apple support through phone and emails.

     

    I Can confirm to you that this feature has been disabled by apple due to custom app files for different iOS devices so it would save storage...ect on iOS 9

     

    i really hope you all rest now and stop waiting for a solutIon.

     

    you take care

  • by benchfiddler,

    benchfiddler benchfiddler Sep 28, 2015 2:34 PM in response to christoph56
    Level 1 (0 points)
    Sep 28, 2015 2:34 PM in response to christoph56

    Hi, I have the same issue of apps not synced back to iTunes since iOS 9 and iTunes 12.3.

     

    I have tried to transfer purchases too but for me it didn't change anything.

    I also checked "apps" in iTunes preferences > Store > automatic downloads : no change either.

    But I have been able to manage my apps normally in the iTunes apps section of my iPhone.

     

    Today I set my new iPhone 6S, hoping apps would magically appear in it after restoring from my old 5S' iTunes backup... but no apps

    So iTunes backup still doesn't include the apps.

    But iTunes can still transfer the apps to the phone : I chose to update the apps also in iTunes, which took some time, synced and they got to the phone with their correct data, and of course my music library, sounds etc.

     

    But I noticed apps I install on my iPhone after updating to iOS 9 / iTunes 12.3 are indeed copied to iTunes when I sync, only existing apps aren't updated any more. Why is that ? Doesn't make much sense. So OK maybe this was intentionally disabled by Apple to save space etc on our devices, but something is missing : restoring an iTunes backup to a new phone used to be really easy but is then becoming difficult if we can't have our good updated apps straight back with the rest.

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