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Sep 27, 2015 11:50 AM in response to Old3dogby joe_7399,Hi Old3dog,
Thank you for being a part of the Apple Support Communities! We are glad you’re here and can’t wait to hear more from you! :-)
I understand that you are updating your iPhone 5 over Wi-Fi and it doesn’t seem to be progressing as you would expect. To troubleshoot this situation, I would recommend reading over the information in the attached article’s Download takes a long time, or you can't reach update server and Update does not complete sections.
Resolve issues with an over-the-air iOS update - Apple Support
Please let us know if this information was helpful to you or to provide any further information. We look forward to your continued involvement in the Apple Support Communities! :)
Best!
