Old3dog

Q: My iPhone five seems to be stuck in updating my iCloud settings.

I was sent an update for my iPhone five. Trying to install and it seems to be stuck in iCloud settings update. Can't get any other view our action on this? I have not tried shutting the phone Down will that hurt anything?

iPhone 5c

Posted on Sep 26, 2015 11:40 AM

Close

Q: My iPhone five seems to be stuck in updating my iCloud settings.

  • All replies
  • Helpful answers

  • by joe_7399,

    joe_7399 joe_7399 Sep 27, 2015 11:50 AM in response to Old3dog
    Community Specialists
    Sep 27, 2015 11:50 AM in response to Old3dog

    Hi Old3dog,

     

    Thank you for being a part of the Apple Support Communities! We are glad you’re here and can’t wait to hear more from you! :-)

     

    I understand that you are updating your iPhone 5 over Wi-Fi and it doesn’t seem to be progressing as you would expect. To troubleshoot this situation, I would recommend reading over the information in the attached article’s Download takes a long time, or you can't reach update server and Update does not complete sections. 

     

    Resolve issues with an over-the-air iOS update - Apple Support

     

    Please let us know if this information was helpful to you or to provide any further information. We look forward to your continued involvement in the Apple Support Communities! :)

     

    Best!