lewisfromgrimsby
Level 1 (0 points)

Q: App world won't let me sign in

good afternoon I've just recent got the new iPhone 6s and I transferred all my stuff over from my 5 and I went on my App Store to download an app and it keeps telling me to sign in after I put all my details in it just keeps popping back up

the same thing all my info is correct please could you help me ?

iPhone 6s, iOS 9.0.1

Posted on Sep 28, 2015 7:06 AM

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lewisfromgrimsby

Q: App world won't let me sign in

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  • by jason269,

    jason269 jason269 Sep 29, 2015 6:57 AM in response to lewisfromgrimsby
    Community Specialists
    Sep 29, 2015 6:57 AM in response to lewisfromgrimsby

    Hello, lewisfromgrimsby.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that you are being asked to provide your login credentials repeatedly when accessing the App Store.  I have a question that may help me answer this question a little better.  When you log in are you being asked to verify any of your payment information?  If this is not the case, I would sign out of the iTunes and App Stores.  Once this is done, sign back in and test downloading an application.  

     

    Sign in with a different Apple ID on your iPhone, iPad, or iPod touch

     

    Cheers

  • by chinashaw,

    chinashaw chinashaw Oct 14, 2015 12:00 AM in response to jason269
    Level 1 (0 points)
    Oct 14, 2015 12:00 AM in response to jason269

    HI,

    I am having a similar problem but mine is that when I put in my details to sign in to the app store, all that happens is that it won't connect. i see the little circle of spinning black lines for ages. I wondered if you had any thoughts?