Markino

Q: iOS 9 Notes not syncing

I noticed that since I updated to iOS 9 the App Notes is no longer synchronising with my MacBook Pro via iCloud.

iPhone 6 Plus, iOS 9

Posted on Sep 17, 2015 2:58 AM

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Q: iOS 9 Notes not syncing

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  • by trigger76,

    trigger76 trigger76 Sep 26, 2015 12:54 PM in response to Jeremy Kamp
    Level 1 (0 points)
    Sep 26, 2015 12:54 PM in response to Jeremy Kamp

    I have found since the latest update that my notes are now syncing again.

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 26, 2015 1:43 PM in response to trigger76
    Level 1 (28 points)
    Sep 26, 2015 1:43 PM in response to trigger76

    trigger76,

     

    Are the notes syncing between two different devices? After the .1 update our phones still do not sync. If you are logged into the same iCloud account as the main account they should sync. It works flawlessly on my iPhone and my iPad but that is because my iCloud account is the  main on both devices. The issue I am having is they are not syncing on separate iCloud accounts, which they should since on iOS 8 it worked. ( I am signed in under "Mail, Contact and Calendars) on my wife's phone and she is signed in under my Mail, Contacts and Calendars and Notes is switched on and no syncing. Contacts and Calendars syncs no problem, it's just Notes. Which appears to be a bug.

     

    I have a feeling that the accounts are not seeing the upgraded Notes app and think the other account is running iOS 8 and the old Notes app. Hopefully there will be a fix, but I am not holding my breath.

     

    Jeremy

  • by Taijiboy,

    Taijiboy Taijiboy Sep 26, 2015 9:12 PM in response to Jeremy Kamp
    Level 1 (0 points)
    Sep 26, 2015 9:12 PM in response to Jeremy Kamp

    Hi All,

     

    I'm using Windows and Outlook Notes, and iTunes doesn't sync Notes on my iPhone6 and the Outlook Notes anymore after I upgraded to iOS9.0.1.

     

    Need gurus' help here!

     

    1.) After upgraded to iOS 9.0.1, iTunes (12.3.0.44) says it could not sync notes because the phone is disconnected, but it's still connected, and Calendar and apps were synced.

    Never have any issue with iTunes in syncing the iPhone with the Outlook Notes on my laptop, until after I have updated to this latest iOS 9.0.1. It was ver8 before this.

     

    Cannot sync notes.png

     

     

    2) I reboot my laptop and my iPhone, then iTunes seems to complete the sync without that error message.

        But then Outlook now has 2 copies of every note:

     

    Duplicated Notes in Outlook.PNG

     

    What has Apple done to Notes?

     

    Thanks in advance for any help,

    Taijiboy

     

     

    Taijiboy

  • by Mitrolas,

    Mitrolas Mitrolas Sep 28, 2015 3:52 AM in response to Taijiboy
    Level 1 (0 points)
    Sep 28, 2015 3:52 AM in response to Taijiboy

    I have a similar problem to Jeremy.


    I use to create notes and update them on www.icloud.com BUT since I upgraded my iphone 5s to ios 9.0.1 I can't get the notes syncronized with my iphone!

     

    This is rubbish! i'm tired of Apple!

     

    I'll call to apple.

     

    regards,

    MITROLAS

  • by boots25,

    boots25 boots25 Sep 28, 2015 4:44 AM in response to Markino
    Level 1 (0 points)
    Sep 28, 2015 4:44 AM in response to Markino

    My issue is slightly different in that after upgrading to 9.0.1 all of my old Notes have disappeared, they are not on cloud either but does, after reading through here, some bug stopping Notes functioning properly.

    Hope they fix it and can retrieve lost notes as I had loads of helpful snippets in them, frustrated lots.

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 28, 2015 7:45 AM in response to Mitrolas
    Level 1 (28 points)
    Sep 28, 2015 7:45 AM in response to Mitrolas

    Mitrolas,

     

    I just got off the phone with Apple. It is not clear if they happened to over look the issue or completely removed the feature. She said she is going to continue and speak with the software team. she did recommend me and others to submit feedback to Apple and voice our displeasure.

     

    I Have a feeling that the feature was disabled on accident. Just doesn't make sense that Contacts and Calendars sync between our phones, but Notes doesn't.


    I will keep you all updated if I hear anything new.


    Jeremy

  • by Jeffspears,

    Jeffspears Jeffspears Sep 28, 2015 9:17 AM in response to Markino
    Level 1 (0 points)
    Sep 28, 2015 9:17 AM in response to Markino

    I Had similar sync issues just today of Reminders not synching, I did a Hard reset (Holding power and Main button) and it fixed it and now its synching correctly.

     

    NOte that restarting the iPhone didnt fix it,but the Hard reset did

  • by Taijiboy,

    Taijiboy Taijiboy Sep 28, 2015 9:19 AM in response to Jeremy Kamp
    Level 1 (0 points)
    Sep 28, 2015 9:19 AM in response to Jeremy Kamp

    Hi Mitrolas, Jeremy,

    Thanks!

     

    Meanwhile, I have decide to port my Outlook Notes to Microsoft OneNote, and sync between the OneNote.com and the OneNote in my iPhone.

     

    Regards,

    Taijiboy

  • by Mitrolas,

    Mitrolas Mitrolas Sep 28, 2015 9:28 AM in response to Taijiboy
    Level 1 (0 points)
    Sep 28, 2015 9:28 AM in response to Taijiboy

    Hey guys,

     

    I've called Apple and I solved my issue!

     

    I've just closed my session on my iphone on icloud and logged on again. (When I close my session on icloud I selected to delete all my notes on my iphone)

    Then I logged on again on icloud on the iphone and synchronization started working well again.

     

    regards,

    Filipe

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 28, 2015 9:38 AM in response to Mitrolas
    Level 1 (28 points)
    Sep 28, 2015 9:38 AM in response to Mitrolas

    Glad to hear your issue was resolved. Hopefully Apple will resolve the other issues we are having.

  • by kurolap,

    kurolap kurolap Sep 29, 2015 1:10 AM in response to Jeremy Kamp
    Level 1 (8 points)
    Apple TV
    Sep 29, 2015 1:10 AM in response to Jeremy Kamp

    IM reading this on an iPhone and I have to constantly zoom in to navigate this text. Isn't it funny how we get ****** when need to go to another news website because it doesn't support reader but apples own website doesn't lol

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 29, 2015 10:21 AM in response to Jeremy Kamp
    Level 1 (28 points)
    Sep 29, 2015 10:21 AM in response to Jeremy Kamp

    I just got off the phone with AppleCare and they informed me that two separate iCloud accounts can no longer  see each others iCloud notes. It appears apple removed this feature with the new Notes app. They recommend me and others who are experiencing this problem to voice your frustration and leave feedback on the apple website. I have done this already. The AppleCare employee said if enough people complain they usually bring the feature back. I am very disappointed with the removal of this feature.

     

    So, I would leave feedback and tell Apple you are not happy.

  • by kurolap,

    kurolap kurolap Sep 29, 2015 10:30 AM in response to Mitrolas
    Level 1 (8 points)
    Apple TV
    Sep 29, 2015 10:30 AM in response to Mitrolas

    I would but it warns me that all of my notes will be deleted and I'm afraid because it's the number one thing I use on my phone.

  • by mbman77,

    mbman77 mbman77 Sep 30, 2015 1:53 PM in response to Chaddav
    Level 1 (0 points)
    Sep 30, 2015 1:53 PM in response to Chaddav

    same form me but not only Notes: Contacts and Messages although icloud.com is correct

  • by rockmyplimsoul,

    rockmyplimsoul rockmyplimsoul Sep 30, 2015 2:02 PM in response to Jeremy Kamp
    Level 5 (7,170 points)
    iTunes
    Sep 30, 2015 2:02 PM in response to Jeremy Kamp

    I am shocked that Apple Support did not tell you this ...

     

    The new format of Notes in iOS 9 is not compatible with OS X Yosemite (or earlier).  The new iOS 9 Notes format requires El Capitan (released today).  Perhaps you did not notice the advisory when you first opened Notes in iOS 9 ... there was a warning to this effect if you choose to update to the new Notes (you didn't have to migrate to the new format ... I am on iOS 9 still using the old Notes format, and my iCloud Notes continue to sync to my Mac using Yosemite).  Tonight I'll do the OS X update, then update my iOS Notes format.

     

    At this point the "solution" is to update to El Capitan if you already updated your iOS Notes format.

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