Q: my new iphone 6s stopped working will not turn on

happened twice to me as well, iphone 6s.  Had to hold the power and home button to turn back up.

I Thinks this is iOS 9 I called apple about issues I'm having with my 6s plus and they told me iOS 9 is super buggy and they are working on fixes to fix issues that's going on, the guy said the best they can do at the moment is to restore the phone and give it a try

albertofromnewhall wrote:

 

I Thinks this is iOS 9 I called apple about issues I'm having with my 6s plus and they told me iOS 9 is super buggy and they are working on fixes to fix issues that's going on, the guy said the best they can do at the moment is to restore the phone and give it a try

Please let us know who at Apple is calling iOS 9 "super buggy" so their supervisors can address this with them.

iOS 9 is not "super buggy" but like all software it does have issues particularly with new hardware few of the software testers had available to them.

Mine never worked due? Tried to restore but each time an error resulted and nothing worked.  Apple store refuse to help.

How else can I get help?/fix the problem? (excludding phone call with apple) Is the phone defective and needs to be changed? or is it a software problem? why has the phone never worked? Does this mean I must get a new one even though problem can be fixed because the phone will just never work properly?

My iPhone 6s is 17 days old was working fine an suddenly the screen pixelated and turned off.  I took it to my phone provider and they said it had water damage.  The phone had been in an otterbox case never fell into water, been in rain or anything of that sort.  How can I make sure it truly has water damage?