Gnlchef
Level 1 (0 points)

Q: ibook issue on imac

Dear All,

 

seem have issue with iBooks on my imac, when i go to try open any book, the app seem block/ nothing happen..

 

any idea.

 

My iMac is 10.10.5 update till today.

 

Awaiting your great fully answer.

 

GV

iMac, Mac OS X (10.7.5)

Posted on Sep 28, 2015 9:05 PM

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Gnlchef

Q: ibook issue on imac

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 28, 2015 10:46 PM in response to Gnlchef
    Level 10 (122,352 points)
    Apple Music
    Sep 28, 2015 10:46 PM in response to Gnlchef

    Might be corrupted iBook preferences.

     

     

    Open the Finder. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following:

     

    ~/Library/Preferences/com.apple.ibooks.plist

     

    Click Go then move the com.apple.ibooks.plist file from the Preferences folder to the Trash.

     

     

    Restart your Mac then try opening an iBook.

  • by Gnlchef,

    Gnlchef Gnlchef Sep 28, 2015 11:14 PM in response to Carolyn Samit
    Level 1 (0 points)
    Sep 28, 2015 11:14 PM in response to Carolyn Samit

    Dear Carolyn,

     

    thanks so much.. seem working now..

  • by Linc Davis,

    Linc Davis Linc Davis Sep 29, 2015 8:40 AM in response to Gnlchef
    Level 10 (207,995 points)
    Applications
    Sep 29, 2015 8:40 AM in response to Gnlchef

    Please read this whole message before doing anything.

    Back up all data.

    Quit iBooks if it's running. Test after taking each of the following steps that you haven't already taken. Stop when the problem is resolved. Quit iBooks again before going on to the next step.

    Step 1

    Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, move the following item, if it exists, to the Trash:

              Cookies/com.apple.ibooks.cookies

    Step 2

    Delete this item in the same way:

              Preferences/com.apple.ibooks.plist

    Step 3

    Delete this item:

              Containers/com.apple.iBooksX

    and move this one to the Desktop:

              Containers/com.apple.BKAgentService

    Restart the computer. To log out and log back in is not enough—you must restart.

    When you launch iBooks, you'll be prompted to reset the library. Confirm. The library will be empty. Rebuild it by downloading your purchases from the iBooks Store and importing any other content you added. You may find the added content in the folder named "com.apple.BKAgentService" that you moved to the Desktop.

  • by springtail,

    springtail springtail Oct 10, 2015 8:43 AM in response to Linc Davis
    Level 1 (0 points)
    Oct 10, 2015 8:43 AM in response to Linc Davis

    do you think/know whether executing the steps you outline above will put paid to any highlights or annotations made in books not purchased from the iBooks store?