HT204318: How to move your iTunes library to a new computer

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walllis

Q: My old computer has died so I cannot transfer any information to a new one.


How can I transfer my iTunes onto my new computer I cannot deauthorise my old one because it

no longer works.  I have downloaded new iTunes but it will not let me access the iTunes homepage

to authorise my new laptop.   What do I do now...can anyone help please.

iPad 2, iOS 8.1.2

Posted on Sep 29, 2015 2:03 PM

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Q: My old computer has died so I cannot transfer any information to a new one.

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  • by petermac87,Helpful

    petermac87 petermac87 Sep 29, 2015 2:18 PM in response to walllis
    Level 5 (7,402 points)
    Sep 29, 2015 2:18 PM in response to walllis

    Reinstall your data from your backup drive. You should also be able to sign into iTunes Store from your new computer and deauthorise it from there, although I am a little confused as your profile only mentions iPad2 and you have posted under the Apple Music on Windows forum.

     

    Maybe explain things a little more clearly for us.

     

    Cheers

     

    pete