pfgpowell
Level 1 (0 points)

Q: iphone with IoS9 incompatible with Snow Leopard

I have an iPhone 5s running IoS9 (as well as an iPad and and iPad Mini, also running IoS9). I've updated all three over these past few days and now wish I bloody had not. The problem is the when I now try to sync them with my 2008 MacBook running Snow Leopard I can't: I am told the iPhone needs 'a newer version of iTunes', presumably because of IoS9. The trouble is - that my Macbook has the latest version of iTunes it can use - newer iTunes versions need a more recent OSX.  I have just added four more CDs to my iTunes library but can now no longer sync it to transfer them to my iPhone. I know it is virtually impossible to revert to IoS8.4.1 which I had before, so what can I do? I was going to contact Apple support but they want £25. I think that's a bit thick seeing as Apple is responsible for this situation. Can anyone suggest a solution (other than 'buy yourself a newer MacBook - this one works just fine and doesn't otherwise need to be replaced).

 

<Edited by Host>

iPhone 5s, iOS 8.4, null

Posted on Sep 19, 2015 8:25 PM

by HumanBerlin,Solvedanswer
HumanBerlin HumanBerlin
Level 1 (10 points)
A:

Same here. I bought an iPhone 6S Plus two days ago. My Macbook 6,1 with Snow Leopard forced me to install the latest itunes version 12.3. Impossible with Snow Leopard. After installing the only available OSX El Capitan the itunes sync worked slow but fine. Unfortunately the Macbook was not usable any more (every start of a programm takes 2 minutes...). So dont even try it. It consumes only time. Luckily a made a time mashine backup my well running Snow Leopard system...

The Apple Hotline in Germany told me, there is no way, except to use iCloud backups only or to buy a new Macbook... Not accaptable...

So what shall I do? I needed a new phone now and not a new Macbook. So I returned my iPhone 6 S Plus yesterday and bought a Samsung Galaxy Note 4 instead. It`s a acceptable device for even 450 € less...So there is enough budget to buy all the Android versions of my Apps again... But isn`t it strange that Apple forces me to to buy a iPhone without iOS 9? I am afraid there are no technical, but economical reasons at the apple side...I am really disappointed.

Posted on Oct 16, 2015 1:17 PM

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Q: iphone with IoS9 incompatible with Snow Leopard

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  • by matt_12345,

    matt_12345 matt_12345 Sep 26, 2015 9:21 AM in response to Lexiepex
    Level 1 (0 points)
    Sep 26, 2015 9:21 AM in response to Lexiepex

    Thanks for your reply. I just realised 8.4.1 is actually still signed by Apple- I'm downloading the update file now. I do have 9.01 because I literally just upgraded half an hour ago. Will this be a problem? The thing I'm unsure about now is that the MacWorld article mentions navigating to your iphone in the iTunes window in order to restore it, but the non-compatibility with iTunes is the crux of the issue...

  • by Lexiepex,

    Lexiepex Lexiepex Sep 26, 2015 9:24 AM in response to matt_12345
    Level 6 (10,507 points)
    Mac OS X
    Sep 26, 2015 9:24 AM in response to matt_12345

    First short answer obviously should be YES.

    9.01 should be no problem.

  • by markeastfield,

    markeastfield markeastfield Sep 27, 2015 2:29 AM in response to matt_12345
    Level 1 (0 points)
    Sep 27, 2015 2:29 AM in response to matt_12345

    you make a valid point and I am waiting on the answer too! Everyone keeps going on about downgrading but we/I can't connect to itunes to do that either. iOS 9 needs iTunes 12.4 and that will only work on 10.6.8 or later! So I am stuck too!

  • by Briansyddall,

    Briansyddall Briansyddall Sep 27, 2015 3:31 AM in response to pfgpowell
    Level 6 (9,081 points)
    Apple Watch
    Sep 27, 2015 3:31 AM in response to pfgpowell

    Hi unless you have a good reason to use pc for iPhone / ipad since ios 7 almost everything can be done over your WiFi .

    We have 2iphones/  3 iPads and we do everything over WiFi .

    Havent used PC for over 2 years for iPhones /iPads.

    Cheers

    Brian (uk)

  • by markeastfield,

    markeastfield markeastfield Sep 27, 2015 4:33 AM in response to Robert__K
    Level 1 (0 points)
    Sep 27, 2015 4:33 AM in response to Robert__K

    Hi

    it took me 15 mins to find your thread again, but i had to find it to say thank you for your post. it worked! you are right you need to read the article slowly and also download the correct ipsw, (took me 4 attempts)

    but thanks again!!

    All working and back to normal!!

  • by matt_12345,

    matt_12345 matt_12345 Sep 27, 2015 4:35 AM in response to markeastfield
    Level 1 (0 points)
    Sep 27, 2015 4:35 AM in response to markeastfield

    Mark- it worked for me, as it says in step 3B of the Macworld instructions, to plug in the phone in recovery mode- it then showed up in my iTunes and I could restore it to 8.4.1 which I had downloaded. Hope it works for you.

  • by Remy Leroy,

    Remy Leroy Remy Leroy Sep 28, 2015 1:29 AM in response to Remy Leroy
    Level 2 (248 points)
    iTunes
    Sep 28, 2015 1:29 AM in response to Remy Leroy

    I'm afraid iOS 8.4.1 is not signed anymore by Apple.

    A friend of mine tried to downgrade this morning and was not allowed to do it  

  • by markeastfield,

    markeastfield markeastfield Sep 28, 2015 6:07 AM in response to Remy Leroy
    Level 1 (0 points)
    Sep 28, 2015 6:07 AM in response to Remy Leroy

    just checked ipsw web site and its still there! tell them to keep trying.....

  • by 203elvis,

    203elvis 203elvis Sep 29, 2015 6:59 PM in response to markeastfield
    Level 1 (4 points)
    iPhone
    Sep 29, 2015 6:59 PM in response to markeastfield

    I am in the same place. I have been enjoying 9 until I tried to sync the phone today. this is not a reason to upgrade my trust 2006 macbook!

     

    What would happen if I just wait for the next update to ios9 and then did it with phone as recommended and not via itunes? Downgrading and back ups etc. seems like a real pain to go through, to just then update it again to 9 over the wireless and phone?

     

    thoughts?

  • by Remy Leroy,

    Remy Leroy Remy Leroy Sep 29, 2015 10:43 PM in response to 203elvis
    Level 2 (248 points)
    iTunes
    Sep 29, 2015 10:43 PM in response to 203elvis

    I think you should downgrade right away to apply the iOS9 upgrade over the air.

     

    The incompatibility with iTunes 11.4 isn't a technical one but I guess it's a choice from Apple to force users upgrading and leave old versions of MacOS X.

     

    My guess is that they have include in the full version of iOS9 (the one obtained thru iTunes) a test of the iTunes version to reject the one older than 12.3.

     

    In the light OTA update, this test is missing.

     

    If you waIt for the next minor iOS 9 update, the test already installed on your iPhone will remain.

    And second, you take the risk by waiting, that the iOS 8.4.1 will not be signed by Apple anymore making the downgrade impossible.

     

    (And final advice... People still using SnowLeopard shouldn't apply future minor iOS9 updates, even OTA, as I'm afraid the iTunes version test will be included)

  • by Tevseric,

    Tevseric Tevseric Oct 1, 2015 4:10 AM in response to pfgpowell
    Level 1 (19 points)
    Oct 1, 2015 4:10 AM in response to pfgpowell

    This is my experience: I've uptated my last gen. iPod Touch to iOS 9.0 via an iTunes 12.2.2 installed on an iMac with Lion on it.

    Everything works without issues and the iPod syncs, but know I hesitate to update to iOS 9.01 (or 0.2), because I'm afraid that it will not sync anymore.

    My complaint is that there is no official information from Apple about the system requirements for iOS 9, so we don't know if those issues are a bug that will be fixed in the future or the end of the compatibility between iOS9 and iTunes 12.2...

  • by Malcolm J. Rayfield,

    Malcolm J. Rayfield Malcolm J. Rayfield Oct 1, 2015 5:22 AM in response to Tevseric
    Level 5 (7,945 points)
    Oct 1, 2015 5:22 AM in response to Tevseric

    My complaint is that there is no official information from Apple about the system requirements for iOS 9, so we don't know if those issues are a bug that will be fixed in the future or the end of the compatibility between iOS9 and iTunes 12.2...

    http://www.apple.com/iphone-6s/specs/

    "Syncing with iTunes on a Mac or PC requires:

    Mac: OS X v10.8.5 or later

    PC: Windows 7 or later

    iTunes 12.3 or later"

  • by Tevseric,

    Tevseric Tevseric Oct 1, 2015 9:29 AM in response to Malcolm J. Rayfield
    Level 1 (19 points)
    Oct 1, 2015 9:29 AM in response to Malcolm J. Rayfield

    Thanks, I've got an iPod Touch but the specs are the same… strange that everything works fine with 9.0 and iTunes 12.2...

  • by Malcolm J. Rayfield,

    Malcolm J. Rayfield Malcolm J. Rayfield Oct 1, 2015 10:25 AM in response to Tevseric
    Level 5 (7,945 points)
    Oct 1, 2015 10:25 AM in response to Tevseric

    Probably it was intended to work with iTunes 12.0 but they had to fix some iTunes bugs.  You just didn't happen to run into the bugs.  Anyway, anything that runs iTunes 12.2 can be updated to 12.3

  • by Tevseric,

    Tevseric Tevseric Oct 1, 2015 10:30 AM in response to Malcolm J. Rayfield
    Level 1 (19 points)
    Oct 1, 2015 10:30 AM in response to Malcolm J. Rayfield

    Don't scare me too much

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