HT201232: Contact Apple for support and service
Learn about Contact Apple for support and service
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Helpful answers
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Sep 30, 2015 6:36 AM in response to sportsaksby jason269,Hi, sportsaks.
Thank you for visiting Apple Support Communities.
I understand that the touch screen on your iPhone 5s isn't functioning as expected. There are just a couple more troubleshooting steps that I could recommend in the article below. This also includes the quoted section below.
If your touchscreen still doesn't respond like it should, contact Apple Support
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Cheers
