HT203060: Locate and view your connected device in iTunes
Learn about Locate and view your connected device in iTunes
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Helpful answers
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Sep 30, 2015 9:30 AM in response to adriennefromlagrangevilleby alex_h1,Hello Adrienne,
I see that you have an iPod that's not being recognized by iTunes on your computer. I'm not sure whether you have an older iPod or an iPod touch, or whether you have a Mac or PC, so please follow the link below that's appropriate for the devices you're using.
iPod Troubleshooting Assistants - Apple Support
If you don't see your connected device in iTunes for Mac - Apple Support
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Cheers.
