Jeremy Kamp

Q: Since updating to iOS 9 Notes does not sync with wifes iPhone

Ok, I have an iPhone 6 and so does my wife. I have it set up where we can sync the Notes app between both of our devices so if she makes a change I can see it and so on. Well since today we both updated to iOS 9 and I cannot get our Notes to sync. I "upgraded" both Notes apps on both phones and nothing. I can get my iPad to sync with iOS 9 and my iMac that is running public beta of El Capitan works but hers still doesn't sync.

 

Anyone know why this is happening or how to fix it. It worked flawlessly with iOS 8.

 

The set up. On my wife's phone she is signed in under her iCloud user account and I added my iCloud user account and have Notes turned on under my iCloud account.

 

Thanks.

 

Jeremy

MacBook Pro, OS X Yosemite (10.10), 64 GB iPhone 6

Posted on Sep 16, 2015 1:04 PM

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Q: Since updating to iOS 9 Notes does not sync with wifes iPhone

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  • by kevoneil,

    kevoneil kevoneil Sep 17, 2015 4:08 AM in response to Jeremy Kamp
    Level 1 (0 points)
    Sep 17, 2015 4:08 AM in response to Jeremy Kamp

    Hi Jeremy, I had the same problem, found this - not exactly a fix... but explains why... The first time you launch the app you'll be asked if you want to upgrade to the new Notes app. Keep in mind if you say "yes," any Apple device not running iOS 9 or OS X El Capitan will not have access to the new Notes format. With OS X El Capitan scheduled for release on September 30, you might want to hold off on upgrading until then.

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 17, 2015 5:02 AM in response to kevoneil
    Level 1 (28 points)
    Sep 17, 2015 5:02 AM in response to kevoneil

    Hi kevoneil,

     

    I recall seeing that when I was updated the phones. My wife phone is updated with iOS 9 too and still does not sync. The weird thing is is when I launch Notes on my wifes iPhone her Notes app is updated, however, when I select my iCloud account in her Notes app it doesn't look updated and has the iOS 8 look. That's what is stumping me.....

     

    After my phone was updated, which was first, I launched Notes and it said that in order to sync Notes my wifes phone and my MBP needed to be upgraded to iOS 9/El Capitan. I upgraded my phone and then did the update for my wifes phone and I don't recall seeing anything to upgrade Notes but hers still won't sync.

     

    Thanks for your reply.

    Jeremy

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 23, 2015 3:42 PM in response to Jeremy Kamp
    Level 1 (28 points)
    Sep 23, 2015 3:42 PM in response to Jeremy Kamp

    I spoke with AppleCare and it appears to be an iOS 9 bug/issue. They are aware of it and hopefully will send out a fix.

     

    Jeremy

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 30, 2015 6:08 AM in response to Jeremy Kamp
    Level 1 (28 points)
    Sep 30, 2015 6:08 AM in response to Jeremy Kamp

    Well after numerous calls to AppleCare it appears they removed this feature with the new Notes App. The AppleCare employee wasn't sure if this was a feature that was accidentally removed or if they are going to fix it.

     

    They did recommend to leave feedback on Apple's website regarding the missing feature. Just doesn't make sense that Contacts and Calendars works fine between two separate iCloud accounts but Notes no longer works, very disappointed.