HT201560: Repair disk permissions with Disk Utility

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rgar
Level 1 (0 points)

Q: screenshot cannot be saved message

I cannot do a screenshot either to the desktop or clipboard.

iMac/OS X 10.10.3

iMac, OS X Yosemite (10.10.3)

Posted on Sep 30, 2015 1:59 PM

by Linc Davis,Solvedanswer
Linc Davis Linc Davis
Level 10 (207,963 points)
Applications
A:

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Preferences/com.apple.screencapture.plist

Right-click or control-click the highlighted line and select

          Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

          Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

Posted on Sep 30, 2015 3:09 PM

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rgar

Q: screenshot cannot be saved message

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  • Helpful answers

  • by rgar,

    rgar rgar Sep 30, 2015 2:33 PM in response to rgar
    Level 1 (0 points)
    Sep 30, 2015 2:33 PM in response to rgar

    Sorry, I forgot to show the message I'm getting:


    "Your screenshot cannot be saved."

    "Cannot write file to intended destination"

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Sep 30, 2015 3:09 PM in response to rgar
    Level 10 (207,963 points)
    Applications
    Sep 30, 2015 3:09 PM in response to rgar

    Back up all data before proceeding.

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/Preferences/com.apple.screencapture.plist

    Right-click or control-click the highlighted line and select

              Services ▹ Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer and empty the Trash.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go ▹ Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

  • by rgar,

    rgar rgar Sep 30, 2015 3:10 PM in response to Linc Davis
    Level 1 (0 points)
    Sep 30, 2015 3:10 PM in response to Linc Davis

    Thank you very much.

     

    Richard Garcia