HT201356: About your Apple ID email addresses

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hong fromho chi minh

Level 1 (0 points)

Q: can not see the link reset security question

I forgot security question, but I go to manage Apple ID,Security , But I did'nt see the link reset security question

iPhone 5, iOS 8.4

Posted on Sep 30, 2015 9:30 PM

I have this question too

Q: can not see the link reset security question

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by Niel,

Niel Sep 30, 2015 9:33 PM in response to hong fromho chi minh
Level 10 (311,478 points)

Sep 30, 2015 9:33 PM in response to hong fromho chi minh

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

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by hong fromho chi minh,

hong fromho chi minh Jan 31, 2016 11:25 PM in response to Niel
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Jan 31, 2016 11:25 PM in response to Niel

i forget security question, so when I log on my apple ID, Idid'n t see the link reset security question, see attachment for details
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by Niel,

Niel Jan 31, 2016 11:32 PM in response to hong fromho chi minh
Level 10 (311,478 points)

Jan 31, 2016 11:32 PM in response to hong fromho chi minh

That doesn't change the answer. You need to contact Apple to get this resolved; nobody on these boards can reset your security questions or add a rescue email address, and therefore a reset link, to your Apple ID.

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