Q: iOS 9 phone app freeze
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Sep 29, 2015 7:22 AMby alex_h1,Hello Qewhouse,
Thanks for using Apple Support Communities.
I see that your iPhone is becoming unresponsive after a set amount of time using it. Given the troubleshooting you've already done, the next step I suggest is to reinstall iOS by following the directions below.
- Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
- While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery mode screen.
- When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3 again.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Take care.
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Oct 1, 2015 8:36 AMby Qewhouse,Unfortunately this doesn't helped me.
Hoped that 9.0.2 will solve this problem, but it doesn't. The "phone app" still doesn't response. Only "reset all settings" force "phone app" work for some time, but after several hours it freezes. When press on "phone app" it opens on "All contacts" tab and doesn't response.
What else can i do to use my phone as a phone??????
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Oct 1, 2015 8:46 AMby alex_h1,Hi Qewhouse,
I'm sorry to hear that the issue persists even after resetting all settings, and reinstalling iOS on your iPhone. Given all that you've done, I suggest getting in contact with another one of our support resources by using the link below.
Apple - Support - Product Selection
Take care.
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Oct 12, 2015 11:37 AMby PiotrWu,I have the same problem. I was waiting for 9.0.2 update, but it DIDN'T help!
EVERYDAY the Phone App is freezed few Times and, of course in the most important time!
Nothing helps but device reboot!
My phone is set to automaticaly send the diagnostic to Apple and I hope they already got many diagnostic/crash reports. Do they work on them - don't know?
Does anyone knows how to revert the system to iOS8 on iPhone 4S 64GB?
BR.
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Oct 15, 2015 7:54 AMby il Santi,HelpfulI've found a solution. Just enter Settings / Phone Settings and then remove sim card. Wait fot "no sim" message and then keep home+power buttons pressed for 20 secs. Then power on the phone and go to phone app, it has to be normal, just insert sim card and done!
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Nov 9, 2015 9:00 AMby jasonb b,I can't find the thread I posted in, but people have done what I did to fix mine and it fixed them too
"reset all settings" do it TWICE. After it reboots, once, do a reset all settings again! This fixed me, but I did both things shown above.
Also, in addtion, IN keyboard settings, I think in accessibility, change the lowercase keyboard to upper case, or vice versa. Whatever it's currently set on, CHANGE IT to lower or all caps. They key here is changing it to what is wasn't set on originally.
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Nov 19, 2015 3:22 PMby flixter26,This problem is so frustrating! il Santi's fix worked, and I even simplified it to just doing a force reboot (power + home 20 secs) and it seemed to work after the reboot. It seemed like I didn't need to pull out my SIM card.
It still keeps happening though, phone.app will freeze after several hours or a day and I have to do this again. Super annoying, Apple please find out why and fix this!
BTW Apple this seems to happen when i restore my iphone from an iTunes backup.
