Q: MS Exchange mail account no longer connects after installing El Capitan
My MS exchange mail account worked perfectly all morning, last received message was 2 minutes before I downloaded and installed El Capitan. As soon my mac booted up in El Capitan and mail opened the account showed a connection error and asked me to verify the settings. Even though I assumed that the settings had not changed during the install process I did verify them and they were still correct. I deleted the account and set it up again only to receive the same connection error. Is anyone else experiencing this? Does anyone know of a fix?
OS X Yosemite (10.10.5)
Posted on Sep 30, 2015 2:20 PM
Ok, the boys from IT just showed up. After making fun of my mac for 10 minutes and telling me it had no place in the enterprise because of issues just like this, they changed one thin and now it works like a champ. In preferences, under the exchange account, account information tab, they changed the external server name to webmail.(yourservername.here) and it worked immediately. The auto-detect feature of EWS was giving a name that mail apparently didn't like. I apologize for not knowing more in-depth information on this, but hopefully this may help someone out there having the same problem.
Cheers!
Posted on Oct 1, 2015 12:50 PM