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Q: iphone 6s turned off for no reason and its hard to turn it on even plug it in with computer

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Its the new iphone 6s  128GB and i just use it for about 5 days and it turned off not because it was out of battery.

iPhone 6s, iOS 9.0.1

Posted on Sep 29, 2015 7:59 PM

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Q: iphone 6s turned off for no reason and its hard to turn it on even plug it in with computer

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  • by PerfectFusion,

    PerfectFusion PerfectFusion Oct 1, 2015 1:55 PM in response to oooliveee
    Level 1 (0 points)
    Oct 1, 2015 1:55 PM in response to oooliveee

    Same issue, was late to work.  Guess I will use my Ipad for an alarm until they are able to fix the issue.

     

    iPhone 6S - 64GB

  • by Jeff Shulman,

    Jeff Shulman Jeff Shulman Oct 1, 2015 6:34 PM in response to briankeith513
    Level 1 (25 points)
    Oct 1, 2015 6:34 PM in response to briankeith513

    briankeith513 wrote:

     

    I've had this same issue, at least twice with my 6s plus, running 9.1 public beta.

     

    Same here, alas. 128Gb 6s running 9.1 beta.

  • by CyclingMac,

    CyclingMac CyclingMac Oct 1, 2015 8:16 PM in response to oooliveee
    Level 1 (10 points)
    Oct 1, 2015 8:16 PM in response to oooliveee

    +1 Happened to me for the 1st time this afternoon.

     

    iPhone 6s 64GB Space Gray

    iOS 9.0.2

    Phone was in the back pocket of my cycling jersey while on a ride. It was connected to my Garmin Edge cycling computer via BlueTooth and was running the Garmin Connect App LiveTrack function. Screen was off and the phone otherwise was idle.

    Two button hard reset required to restart it.

  • by Randy O,

    Randy O Randy O Oct 1, 2015 8:29 PM in response to oooliveee
    Level 1 (0 points)
    Oct 1, 2015 8:29 PM in response to oooliveee

    Same issue, happened first day on iPhone 6S Plus 128G.  Shut off middle of the night on it's own, full battery. 

  • by smuready,

    smuready smuready Oct 1, 2015 8:30 PM in response to oooliveee
    Level 1 (10 points)
    Oct 1, 2015 8:30 PM in response to oooliveee

    Just landed in New York, requested my uber and this **** 6S Plus died in the process of waiting for the pickup. This is now the 4th time it's died for no apparent reason and would not come back on until plugged up to power or a hard reset. I've had every iPhone iteration and never had an issue and thus far this one has issues.

  • by victorfromrimouski,

    victorfromrimouski victorfromrimouski Oct 2, 2015 3:55 AM in response to oooliveee
    Level 1 (0 points)
    Oct 2, 2015 3:55 AM in response to oooliveee

    It happened to me for the first time this morning. The phone turned black and none responding to noting. I did a power-home button reset to get the iPhone to working condition. Was in the Apple podcast app when it happened, pressed on pause when suddenly screen came black.

     

    - iPhone 6 64G Gold champagne (preorder at launch date)

    - Was updated to iOS 9.0.2 when it was available

  • by victorfromrimouski,

    victorfromrimouski victorfromrimouski Oct 2, 2015 4:33 AM in response to oooliveee
    Level 1 (0 points)
    Oct 2, 2015 4:33 AM in response to oooliveee

    It happened to me for the first time this morning. The phone turned black and none responding to noting. I did a power-home button reset to get the iPhone to working condition. Was in the Apple podcast app when it happened, pressed on pause when suddenly screen came black.

     

    - iPhone 6 64G Gold champagne (preorder at launch date)

    - Was updated to iOS 9.0.2 when it was available

     

    Crash report

  • by dstacks,

    dstacks dstacks Oct 2, 2015 4:43 AM in response to Randy O
    Level 1 (0 points)
    Oct 2, 2015 4:43 AM in response to Randy O

    IPhone 6s 64, updated ios 9.0.2. Powered itself down during the night while charging, home button hot. Hard reboot, power + home woke it up. Very troubling.

  • by watson10,

    watson10 watson10 Oct 2, 2015 4:50 AM in response to dstacks
    Level 1 (0 points)
    Oct 2, 2015 4:50 AM in response to dstacks

    Same here. 64gb Space gray 1OS 9.01 (I've since upgraded to 9.02) Phone shut off in the middle of the night, thought battery was dead, plugged in to charge and home button was HOT. Hard reboot restarted it.

  • by perkstvr,

    perkstvr perkstvr Oct 2, 2015 5:59 AM in response to oooliveee
    Level 1 (0 points)
    Oct 2, 2015 5:59 AM in response to oooliveee

    iPhone 6S direct from Apple running IOS 9.0 then 9.1 beta and had the problem twice.  No specific reason for it going off and then only a hard reboot gets it back working again.  Phone was a bit hot at the time but its been hot a few other times and not done it.

  • by skydivemini,

    skydivemini skydivemini Oct 2, 2015 6:36 AM in response to perkstvr
    Level 1 (0 points)
    Oct 2, 2015 6:36 AM in response to perkstvr

    Make sure that you report the bugs through the support functions (Chat/call etc), and/or if possible report the issues with the feedback page www.apple.com/feedback

     

    Apple don't monitor these threads so just putting it on here wont sort the issue.  From the checks they have done they don't seem to think its a hardware issue.  If enough people report it through the feedback they may actually investigate instead of telling people to reboot or restore their phones.

  • by fetzmann,

    fetzmann fetzmann Oct 2, 2015 6:46 AM in response to oooliveee
    Level 1 (0 points)
    Oct 2, 2015 6:46 AM in response to oooliveee

    I had this problem two times and i am able to replicate it. I set the alarm with a song as sound. The song is from apple music, downloaded to the phone (offline available). The iPhone is in Airplane mode and as soon as the alarm should go off the phone dies and i have to restart it by holding the home button plus the stand by button for 10 seconds.

     

    iPhone 6s 64gb silver

    iOS 9.0.2

    Unlocked from the Apple Store, using Deutsche Telekom

     

    I didn't have this problem with 9.0.1

  • by s_kikel,

    s_kikel s_kikel Oct 2, 2015 7:11 AM in response to fetzmann
    Level 1 (0 points)
    Oct 2, 2015 7:11 AM in response to fetzmann

    Very active thread at MacRumours Forums reporting similar and unfortunately increasingly frequent issue with iPhone 6s and various iterations of iOS 9, as well as a smattering of other previous versions of the iPhone (see here iPhone 6S turns off by itself *confirmed*). Is being reported actively to Apple. No feedback from Apple yet.

     

    ~ Best

  • by amalieaase16,

    amalieaase16 amalieaase16 Oct 2, 2015 7:14 AM in response to oooliveee
    Level 1 (5 points)
    Oct 2, 2015 7:14 AM in response to oooliveee

    Happend to my friend too, he got a new one from the Apple Store, since he had Apple Protection Plan

  • by mikealex,

    mikealex mikealex Oct 2, 2015 7:36 AM in response to oooliveee
    Level 1 (0 points)
    Oct 2, 2015 7:36 AM in response to oooliveee

    Happened to me for the first time late last night.

    128GB iPhone 6s iOS 9.0.2. 

     

    It was just sitting on my desk doing nothing. Battery was around 35%.

    Held the Power-Home combination to get it back.

    Didn't notice the home button being warm.

     

    I was hoping it was just a one-time glitch, but doesn't sound like it.

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