turpenns

Q: Cannot erase iPad without iCloud password

I have an iPad used in a school setting.  A student no longer at this school signed in with her icloud account.  After upgrading to IOS7 I am unable to erase this iPad and remove this icloud account.  I have tried but keep getting message to turn off find my Ipad and cannot do this without password.  I cannot delete and erase all settings without password.  I cannot sign out of icloud account without password.  Please help me get out of this loop.

iPad 2

Posted on Oct 30, 2013 9:02 AM

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Q: Cannot erase iPad without iCloud password

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  • by wiizE,

    wiizE wiizE Apr 18, 2014 12:57 PM in response to turpenns
    Level 1 (0 points)
    Apr 18, 2014 12:57 PM in response to turpenns

    Listen what you can do to reset it, is to make it run into DFU Mode this worked for me, the steps are shown below:

     

    1. Plug your iPhone, iPod touch, or iPad into your Mac or Windows PC and make sure iTunes is running.
    2. Hold down both the Sleep Button (on top of your device) and the Home Button (on the front underneath the screen).
    3. Keep them both held down from about 10 seconds. (If you see the Apple logo, you've held them too long and will need to start again.)
    4. Let go of the Sleep Button but keep holding the Home Button for about 5 seconds. (If you see the "Plus into iTunes" screen than you held it too long and will need to start again.)
    5. If the screen stays black, that's it! Your iPhone, iPod touch, or iPad should now be in DFU mode.
  • by DuncanMM,

    DuncanMM DuncanMM Oct 2, 2015 5:33 AM in response to wiizE
    Level 1 (0 points)
    Oct 2, 2015 5:33 AM in response to wiizE

    Thank you! this worked a treat

  • by royce911,

    royce911 royce911 Jul 15, 2016 10:41 PM in response to Cra5hx
    Level 1 (4 points)
    Jul 15, 2016 10:41 PM in response to Cra5hx

    You're the man, I was able to accomplish more than this, someone seemed to have another push certificate from Apple, from my iphone, linked with their icloud which is what I needed to have removed with this info wonder who that was, that would do such a thing, appreciate you bud!

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