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Helpful answers
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Oct 2, 2015 7:33 AM in response to elainepgby Ralph9430,Check this Apple support page:
If your iOS 9 device is stuck on Slide to Upgrade - Apple Support
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Oct 2, 2015 7:37 AM in response to elainepgby D.Cohen,If the steps suggested by Ralph9430 don't work, try the instructions below.
Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
As a final step, try the DFU mode:
- Connect your device to your computer using a USB cable.
- Turn off the device.
- Press and hold the Power button for 3 seconds
- Press the Home button while holding the Power button and hold both for 10 seconds.
- Release the Power button, but KEEP HOLDING the Home button.
- After about 15 seconds, iTunes will tell you it has detected a device in Recovery Mode.
- Restore your device
More info here: https://www.theiphonewiki.com/wiki/DFU_Mode
If all these steps don't work, contact Apple and ask for help.
https://www.apple.com/support/ipad/contact/