HT202069: Gather and use iTunes Diagnostics in iTunes for Windows

Learn about Gather and use iTunes Diagnostics in iTunes for Windows
pinto kim

Q: My laptop cannot connect my iphone 6s

as it is..

iPhone 6s

Posted on Oct 2, 2015 10:55 AM

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Q: My laptop cannot connect my iphone 6s

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  • by Ralph9430,

    Ralph9430 Ralph9430 Oct 2, 2015 11:03 AM in response to pinto kim
    Level 6 (18,183 points)
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    Oct 2, 2015 11:03 AM in response to pinto kim

    Be sure you have the latest version of iTunes on your laptop.

     

    It would help troubleshoot this problem if we knew the version of iTunes, the operating system of your laptop and what corrective measures you might have taken so far. If you received any error messages quote them exactly.