HT202161: Mac App Store: Finding your purchased apps

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Gerry Creighton

Q: El Capitan downloaded but is not initializing or installing?

I have the following machine and have kept it up to date with OS updates.

Mac mini (Late 2014)

1.4 GHz Intel Core i5

16 GB 1600 MHz DDR3

 

When I clicked on "update" to OS X El Capitan from the App Store the downloader started and finished but it has since stalled. I can't even download the OS again.

This OS shows in the "purchased" pane but the button on the right side of the window shows as a greyed out "downloaded" button.

 

Any tips?

Posted on Oct 2, 2015 1:33 PM

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Q: El Capitan downloaded but is not initializing or installing?

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