Q: OS X El Capitan install
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Oct 2, 2015 4:08 PMby Ras,Here is the log file, just to keep this question complete:
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: @(#)PROGRAM:Install PROJECT:Install-924.1
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: @(#)PROGRAM:IA PROJECT:InstallAssistant-532
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Hardware: MacBookPro6,2 @ 2.40 GHz (x 4), 4096 MB RAM
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Running OS Build: Mac OS X 10.10.5 (14F27)
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: TMPDIR=/var/folders/hy/c78nxxwx0s59xgchwxlg0_w40000gn/T/
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x0
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: HOME=/Users/r.....x
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: SHELL=/bin/bash
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.jGGgWhVWN1/Render
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.kwA3Jpy0X9/Listeners
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: LOGNAME=r.....x
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: DISPLAY=/private/tmp/com.apple.launchd.Cp3iNslJpX/org.macosforge.xquartz:0
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: XPC_SERVICE_NAME=com.apple.InstallAssistant.ElCapitan.101704
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: USER=r.....x
Oct 2 18:55:42 Rxs-Computer.local InstallAssistant[1370]: Env: XPC_FLAGS=0x0
Oct 2 18:55:43 Rxs-Computer.local InstallAssistant[1370]: Using distribution archive from /Applications/Install OS X El Capitan.app/Contents/SharedSupport/OSInstall.mpkg
Oct 2 18:55:44 Rxs-Computer.local InstallAssistant[1370]: Package Authoring Warning: The installer script defines but doesn't use (and can't install) package id com.apple.pkg.OSUpgrade version 10.11.0.1.
Oct 2 18:55:44 Rxs-Computer.local InstallAssistant[1370]: Configuring products from SharedSupport folder
Oct 2 18:55:44 Rxs-Computer.local InstallAssistant[1370]: Install is double-dmg. Not adding chunklist to download list.
Oct 2 18:55:44 Rxs-Computer.local InstallAssistant[1370]: Using product <OSInstallDVDProduct> based on media at /Applications/Install OS X El Capitan.app/Contents/SharedSupport at distance 5
Oct 2 18:55:44 Rxs-Computer.local InstallAssistant[1370]: Using product <OSInstallESDProduct> based on distribution at /Applications/Install OS X El Capitan.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
Oct 2 18:55:44 Rxs-Computer.local InstallAssistant[1370]: Checking Software Update catalog URL https://swscan.apple.com/content/catalogs/others/index-10.11-10.10-10.9-mountain lion-lion-snowleopard-leopard.merged-1.sucatalog
Oct 2 18:55:44 Rxs-Computer.local InstallAssistant[1370]: No available package ref for compatibility update. Ignoring.
Oct 2 18:55:45 Rxs-Computer.local InstallAssistant[1370]: Using product <OSSoftwareUpdateCatalogProduct> from product keys (null) at distance 25
Oct 2 18:55:52 Rxs-Computer.local InstallAssistant[1370]: LSExceptions [0x6080000b8900] unloaded
Oct 2 18:56:03 Rxs-Computer.local InstallAssistant[1370]: IATool launched
Oct 2 18:56:03 Rxs-Computer.local InstallAssistant[1370]: Connected to IATool 46d280
Oct 2 18:56:07 Rxs-Computer.local InstallAssistantTool[1381]: FirstLogin: is an autologin user
Oct 2 18:56:07 Rxs-Computer.local InstallAssistantTool[1381]: Staged principal user cookie to /private/var/db
Oct 2 18:56:07 Rxs-Computer.local InstallAssistant[1370]: Preventing machine sleep.
Oct 2 18:56:07 Rxs-Computer.local InstallAssistant[1370]: Invalid product at /OS X Install Data ignored (You don’t have permission to save the file “index.sproduct” in the folder “OS X Install Data”.)
Oct 2 18:56:07 Rxs-Computer.local InstallAssistant[1370]: Invalid product at /OS X Install Data ignored (You don’t have permission to save the file “index.sproduct” in the folder “OS X Install Data”.)
Oct 2 18:56:07 Rxs-Computer.local InstallAssistant[1370]: Could not create mutable product at /OS X Install Data ((null))
Oct 2 18:56:07 Rxs-Computer.local InstallAssistant[1370]: Stopped operation queue with Error Domain=IAErrorDomain Code=400 "An error occurred while preparing the installation. Try running this application again. " UserInfo=0x60800007d200 {NSLocalizedDescription=An error occurred while preparing the installation. Try running this application again. }
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Oct 4, 2015 6:16 AMby Brianfit,HelpfulThis worked for me:
1) First make sure your system date is correct. This wasn't my problem but apparently is the #1 cause of this error message. Open a Terminal window (Applications > Terminal) and type: sudo ntpdate -u time.apple.com Try the install again. (If your download was successful, you'll have an application in your application folder called "Install OS X El Capitan.app" -- click that to start the install process. If you don't find that file, your download was incomplete.)
2) If you still get the same error message, close your App store app if it's open and type this in the Terminal:
defaults write com.apple.appstore ShowDebugMenu -bool true
3. Open your App store app. You now have a "Debug" menu. Click on that and "Show Download Folder"
Delete everything in com.apple.appstore Close the App store app.
4. Delete the application "Install OS X El Capitan"
5. Restart
Your Appstore Updates page should now read "Free Upgrade" instead of "Downloaded" and you're good to go.
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Oct 4, 2015 4:12 PMby Ras,Nothing from Apple or this list... even after sending the Log file to Apple.
I have made a El Capitan bootable USB drive and have installed El Capitan from there, however it boots and stays on the Apply screen with a progress bar about 3/4 finished for a real long time 2-3 hours???? I can reboot in Safe-Mode and can use El Capitan but very slowly....
