MarsMSJ

Q: Can't import live photos

I've noticed since the last update available for my iPhone 6S (128GB Verizon Rose Gold), that the Photos app no longer imports live photos. The live photos that I have verified on the phone are live photos don't show up in the photos app as such. Instead, they show up as regular pictures. I've tried the "Turn on live photo" option however it's grayed out. The previous photos I imported prior to the phone being update still show up as live photos. They animate as I mouse over them. However, the live photos I recently created don't.

 

 

Has anyone encounter this issue?

 

MacBook Pro (Retina, 13-inch, Early 2015)

OSX El Capitan 10.11 / 3.1 GHz Intel Core i7/ 16 GB 1867 MHz DDR3/

iPhone 6S 128GB Verizon iOS 9 (9.0.2)

Photos Version 1.1 (335.4.0)

MacBook Pro (13-inch Early 2011), OS X Mountain Lion, iPad 32GB (Gen 3), iPhone 4 16 GB

Posted on Oct 4, 2015 8:45 AM

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Q: Can't import live photos

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