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All replies
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Helpful answers
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Aug 4, 2015 12:38 PM in response to potterkinby alex_h1,Howdy potterkin,
Thanks for using the Apple Support Communities.
If your photos taken from the iPhone are appearing blurry, then I recommend going through the troubleshooting steps below.
Your photos are blurred or out of focus
If your photos are blurred, out of focus, or have dark spots, try these steps:
- Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
With iPhone 6 Plus, a metallic case or magnetic lens could interfere with optical image stabilization. If you have a metallic case or magnetic lens attachment, try taking a picture without it. Then compare the quality. - Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.
- If the color seems too bright, or you see double-exposures of moving objects, make sure that HDR is set to Auto or Off. Tap HDR at the top of the screen to choose a different setting.

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Take care.
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Oct 4, 2015 6:48 PM in response to potterkinby nucci21,I am experiencing the same issue. To troubleshoot, I tried all combinations of the following 1. clean lens 2. turn off live photo 3. toggle shooting modes in video 4. HDR auto on/ off 4. flash auto on/off 5. Low light and well lit environments 6. AE/AF lock on/off 7. Burst and non-busrt photos.....
AND I STILL HAVE BLURRY/GRAINY PHOTOS. My 6plus and 6 did not have this issue. Is it possible there are bad cameras in some models similar to the 6 plus camera recall?
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Oct 26, 2015 7:27 AM in response to nucci21by bethoh,I have the iphone 6s and am experiencing the same problem! I tried all the troubleshooting tips you mentioned above, still no luck.
I know there was a recall and issue with the 6 plus cameras - could this be the same issue?
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Oct 26, 2015 11:34 AM in response to potterkinby debarun,IN my iphone 6 Plus also have the same issue
pls help with this problem
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Oct 29, 2015 7:20 AM in response to potterkinby moostang78,I am having the same issue with my iPhone 6s plus. Doesn't matter what I do - slightly out of focus photos. Something isn't right in the camera. I notice it the most on the selfie (front facing?) camera. I plan to go to apple this weekend and see what's up. I have noticed this problem through the various updates too. It hasn't been resolved yet.
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Nov 6, 2015 4:51 AM in response to potterkinby ryanb4614,Did anyone find a fix? I have the iPhone 6s. My 6 took good pictures. My wife and I wanted to upgrade mainly for the supposedly better camera since we have our baby. With all the holidays coming very upsetting out phones are taking poor pictures. I tried cleaning lens, case off, etc looks clear on the screen then when u take it faces are grainy/blurred. Trip to the pumpkin patch could've had great pictures but the clarity is terrible on our baby's face. This is both of our camera and we took off live preview.
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Jan 7, 2016 6:02 PM in response to ryanb4614by LaurelW,I am having the same problem and looking to find answers. Will go to Apple store tomorrow...
