vikramjitbansal

Q: Sometimes there's no sound on notifications after iOS9 update

So I updated my iOS devices (iPhone 6Plus, iPad 4 and iPod Touch 5) with the new iOS 9 on 17th September and since then I have noticed a weird thing. For most of the apps such as whatsapp, viber, Facebook Messenger, Gmail and some games (for which I have set the notifications as active), there's no notification sound but still the notification comes up on the screen. This happens even with the native messaging app (whether I send a text or iMessage). When there's another notification from the same app, then notification plays the sound or at times the sound stutters for multiple notifications from same app (e.g.: whatsapp group texts).

So anyone else facing the same issues? Does anyone know a solution? I have tried restarting, restoring and updating my devices to iOS 9 again and the mute buttons on my iPhone and iPad weren't ON while facing the issues. The volume is at max level.

I guess its already time for Apple to release iOS 9.1 fixing the issues.

 

iOS devices that were updated:

iPhone 6Plus - 128GB

iPad 4 - 64GB

iPod Touch 5 - 16GB

iPhone 6 Plus, iOS 9

Posted on Sep 23, 2015 9:43 AM

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Q: Sometimes there's no sound on notifications after iOS9 update

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  • by BigJohnny5,

    BigJohnny5 BigJohnny5 Oct 3, 2015 9:54 AM in response to Shendawg
    Level 1 (5 points)
    Oct 3, 2015 9:54 AM in response to Shendawg

    Yeah, same for me, I've tried every version and they all had this issue. I've been on 9.1 beta3 for about 3 days now and I haven't had issues. I'm happy to report that at least for me beta3 resolved this issue, and in general it runs really well. Maybe someone else can try it to confirm. But it's working well for me.

  • by Shendawg,

    Shendawg Shendawg Oct 3, 2015 2:05 PM in response to BigJohnny5
    Level 1 (0 points)
    Oct 3, 2015 2:05 PM in response to BigJohnny5

    I Have updated to 9.1 beta 3 and been using it for about 10 hours now. my notifications have been working fine. Looks like this update has fixed the bug. I also agree that this build feels more stable and smooth on my iPhone 6. I hope this fixed the notification issue for everyone. So far it's been working well for me.

  • by Omeysheikh,

    Omeysheikh Omeysheikh Oct 4, 2015 3:00 AM in response to vikramjitbansal
    Level 1 (0 points)
    Oct 4, 2015 3:00 AM in response to vikramjitbansal

    I Have the same issue i updated to ios 9.0.2 but not slove thete is no sound for notifications, text tones please apple resolve this issue

  • by ammar.m,

    ammar.m ammar.m Oct 4, 2015 5:59 AM in response to BigJohnny5
    Level 1 (0 points)
    Oct 4, 2015 5:59 AM in response to BigJohnny5

    That's great to hear. Hopefully 9.1 isn't too far away.

  • by Siberpro,

    Siberpro Siberpro Oct 4, 2015 8:50 AM in response to ammar.m
    Level 1 (5 points)
    Oct 4, 2015 8:50 AM in response to ammar.m

    I tried ios 9.1 beta 3
    it did not work for me
    some notifications keep coming without sound


    i have apple watch


    testing whatsapp

  • by KKSigs,

    KKSigs KKSigs Oct 4, 2015 1:34 PM in response to vikramjitbansal
    Level 1 (0 points)
    Oct 4, 2015 1:34 PM in response to vikramjitbansal

    I think there is work around for some of us but not a total fix. For me it's associated with my Apple Watch running os2. When I have my watched locked or off my iphone gets all its messages with sound. If the watch is locked I get all my messages.

    Here is the forum topic:

    Apple Watch Dictation not working in Messages after OS2 update

     

    Apple still needs to fix this problem

  • by birlgirl57,

    birlgirl57 birlgirl57 Oct 4, 2015 3:21 PM in response to vikramjitbansal
    Level 1 (0 points)
    Oct 4, 2015 3:21 PM in response to vikramjitbansal

    Finally figured this out!!!  Had similar problem with my husband's iPhone 6 when he upgraded to OS9.  No alert were working - texts, email, etc. Would only vibrate.  Tried re-booting, checking Do Not Disturb settings with no avail.  We recently bought an new clock radio with Bluetooth capability and I could hear my husband talking on his phone through the radio.  Went into Bluetooth settings, found the device and told it to Forget It.  Problem solved and life it good again!  :-)

  • by Suraj.Verma,

    Suraj.Verma Suraj.Verma Oct 4, 2015 9:40 PM in response to vikramjitbansal
    Level 1 (0 points)
    Oct 4, 2015 9:40 PM in response to vikramjitbansal

    Same here, iPhone 6, iOS 9.0.2. Another is of not clearing the notifications from notification center, I have to restart the phone to clear the notifications. How do they release an OS with such bugs, don't they have any quality testing or something ????

  • by Angelinoff,

    Angelinoff Angelinoff Oct 5, 2015 4:03 AM in response to vikramjitbansal
    Level 1 (0 points)
    Oct 5, 2015 4:03 AM in response to vikramjitbansal

    The thing that bothers me most is that people have been complaining in this thread for two weeks now and no Apple rep. have written a word about it.

    This is not normal. Overexpensive devices with poor support.

     

    Thumbs down Apple!

  • by mgrad92,

    mgrad92 mgrad92 Oct 5, 2015 4:35 AM in response to Angelinoff
    Level 1 (0 points)
    Oct 5, 2015 4:35 AM in response to Angelinoff

    You can report problems to apple at apple.com/feedback; by posting here you're just sharing your experience with other users who might have found a solution to your problem. This isn't a forum where you should expect a response from Apple representatives.

     

    If you need to contact Apple Support, go to apple.com/support or make an appointment at a nearby Apple Store. If you have AppleCare, you'll probably have a great experience — I always have. And when I haven't had AppleCare, I've been surprised at the comparatively low cost of Apple's out-of-warranty repairs and replacements.

     

    Calling these discussions "Apple Support Communities" might not be ideal; but it's not a place where Apple is likely to respond to your complaints, or even hear them.

  • by mgrad92,

    mgrad92 mgrad92 Oct 5, 2015 4:30 AM in response to vikramjitbansal
    Level 1 (0 points)
    Oct 5, 2015 4:30 AM in response to vikramjitbansal

    I still think doing a 9.0.2 backup/reinstall/restore in iTunes did the trick for me. It's been about a week now, and the problem hasn't returned.

     

    After you make your backup (and be sure to encrypt your backup, so it saves all your network passwords, etc.), just be sure you're clicking the "Restore iPhone…" link in the "iPhone [X]" section at the top of the window, not the "Restore Backup…" button in the "Backups" section. (At least, I think those are the labels to the best of my memory. Please correct me if I'm wrong — and I only know the Mac iTunes layout. Your Windows mileage may vary.) You'll get a clean 9.0.2 install with clean firmware, and then you'll have the option of restoring your backup. Even though it sounds scary and you think you might be wiping out all your settings, you'll get everything back when you restore. I've been much happier with my phone since then.

  • by Eiffache,

    Eiffache Eiffache Oct 5, 2015 4:34 AM in response to mgrad92
    Level 1 (0 points)
    Oct 5, 2015 4:34 AM in response to mgrad92

    Hi,

     

    I'm not really familiar with iTunes backup: what does it backup exactly? For example, I have a lot of Spotify music downloaded on my iPhone (for offline access), will it be backed up as well?

     

    Thanks for your help.

  • by mgrad92,

    mgrad92 mgrad92 Oct 5, 2015 4:53 AM in response to Eiffache
    Level 1 (0 points)
    Oct 5, 2015 4:53 AM in response to Eiffache

    I'm sorry, I don't know — I'm not a Spotify user, so I don't have any experience with that. Do they offer their own customer support? That might be a good question for them.

  • by giki13,

    giki13 giki13 Oct 5, 2015 10:02 AM in response to vikramjitbansal
    Level 1 (0 points)
    Oct 5, 2015 10:02 AM in response to vikramjitbansal

    Same here I thought the issue was was with 9 and my 6 Plus but it continues with my new 6s Plus

  • by Eiffache,

    Eiffache Eiffache Oct 5, 2015 11:31 AM in response to Shendawg
    Level 1 (0 points)
    Oct 5, 2015 11:31 AM in response to Shendawg

    I confirm that iOS 9.1 beta 3 didn't fix the bug. I'll try the backup and restore as mgrad92 described it and let you know.

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