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Q: "iPhone Cellular Calls" Disappeared on OS X El Capitan

Hello,

 

I cannot activate ""iPhone Cellular Calls" on my OS X El Capitan 11.0 installed MacBook Air (13-inch, Mid 2012). The option seems disappeared.Ekran Resmi 2015-10-01 12.01.36.png

My iPhone and Macbook Air at same network. I can select this option easily on my OS X El Capitan 11.0 installed iMac (21.5-inch, Late 2013) .

 

Ekran Resmi 2015-10-01 12.05.30.png

Do you know any solution ? Thanks.

MacBook Air, OS X El Capitan (10.11), null

Posted on Oct 1, 2015 2:47 AM

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Q: "iPhone Cellular Calls" Disappeared on OS X El Capitan

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  • Helpful answers

  • by Barney-15E,

    Barney-15E Barney-15E Oct 1, 2015 5:44 AM in response to berkbabadogan
    Level 9 (50,458 points)
    Mac OS X
    Oct 1, 2015 5:44 AM in response to berkbabadogan

    Is Handoff enabled in the General System Preferences?

    Handoff enabled.png

  • by dcassius,

    dcassius dcassius Oct 2, 2015 10:24 AM in response to Barney-15E
    Level 1 (4 points)
    Mac OS X
    Oct 2, 2015 10:24 AM in response to Barney-15E

    I am having similar issues, though more detailed, I was in the ios9 beta and everything worked up until 9.1 release when I no longer could make phone calls immediately following the beta ios9.1 update, well I could, but everything including the dial sound was in Deep Throat sounding, did not matter whether calling out or incoming, same result, SO i took it to Apple to get wiped as it would not allow me to restore my phone on my iMac either.  I am now on the new iOS 9.0.2 as of this morning and I lost MORE features which also seems to Coincide with El Capitan installation:

     

    Several issues:

     

    *Can NO longer make phone calls through my iMac, even though it says I can. the phone option disappears when selecting a contact or inputting a new one.

     

    *When Texting is being used, my 'Text Short Cuts' that I Love, No Longer work ON the IMAC, but still work on the phone when texting.  This also used to carry into my gmail account and that no longer is the case either.  ***Note Everything worked fine with my IOS9 Beta but not after El Capitan update.

     

    *Overall, the iPhone to iMac experience is now a 'IT Just DOESN'T Work' instead of 'it just works'  NO LONGER THE CASE, Currently.

     

    Also, Everything is slower that does work on the iPhone to IMac.  definitely thinking ElCapitan is the issue.

     

    Anyone else? I know there are a few other glitches

  • by dcassius,

    dcassius dcassius Oct 2, 2015 11:37 AM in response to dcassius
    Level 1 (4 points)
    Mac OS X
    Oct 2, 2015 11:37 AM in response to dcassius

    I wanted to add another note, when my iPhone 6+ rings, the call shows up in the top right corner asking if I want to Accept or decline the call, when I accept, my iPhone answers and not the iMac  Definitely El Capitan is buggy of course.  knew i should have waited dammit!

  • by misol,

    misol misol Oct 4, 2015 4:21 AM in response to berkbabadogan
    Level 1 (0 points)
    Oct 4, 2015 4:21 AM in response to berkbabadogan

    Same thing here, my iPad and iPhone show and answer the calls, no sign of anything on iMac with El Capitan, though enabled in Settings. Sigh.

  • by berkbabadogan,

    berkbabadogan berkbabadogan Oct 5, 2015 5:32 AM in response to Barney-15E
    Level 1 (0 points)
    Oct 5, 2015 5:32 AM in response to Barney-15E

    Yes, i was checked.  However, my Mac cannot ring while iPhone rings.

     

    Ekran Resmi 2015-10-05 15.27.48.png

  • by berkbabadogan,

    berkbabadogan berkbabadogan Oct 5, 2015 5:35 AM in response to berkbabadogan
    Level 1 (0 points)
    Oct 5, 2015 5:35 AM in response to berkbabadogan

    In addition to this, my iMac on  El Capitan and iPad Mini 2 on iOs 9.0.2 runs perfect both call and messaging with iPhone 6. Only Macbook Air encountered with this issue.

  • by Madmad,

    Madmad Madmad Oct 29, 2015 2:30 AM in response to dcassius
    Level 1 (5 points)
    Oct 29, 2015 2:30 AM in response to dcassius

    I am having the same issues - making & receiving calls on the iMac used to work brilliantly, but since installing the latest upgrade, it has stopped working entirely. Oddly, iMessages still seems to work ok. Also, I, too, find that since the upgrade there seems to have been a general slow down in performance. I can live with it being a tiny bit sluggish, but the fact that the FaceTime no longer works using the mobile, is a huge disappointment. El Capitan ?? More like El Crapitan.

  • by Clancynp,

    Clancynp Clancynp Nov 10, 2015 4:24 PM in response to berkbabadogan
    Level 1 (0 points)
    Nov 10, 2015 4:24 PM in response to berkbabadogan

    OS X El Capitan: Use your Mac to make and receive phone calls

     

    Was having the same problem.. this helped

  • by povieira,

    povieira povieira Nov 11, 2015 5:52 AM in response to berkbabadogan
    Level 1 (0 points)
    Nov 11, 2015 5:52 AM in response to berkbabadogan

    I was having the same issue. Actually, it was just like described by Madmad: Re: "iPhone Cellular Calls" Disappeared on OS X El Capitan

     

    This helped me to get it working again:

    1. Turned off Bluetooth
    2. Removed file: /Library/Preferences/com.apple.Bluetooth.plist
    3. Turned Bluetooth on
    4. Signed out of iCloud on my Mac
    5. Signed out of iCloud on my iPhone
    6. Signed in to iCloud on my iPhone
    7. Signed in to iCloud on my Mac

     

    From this post: Re: Handoff and AirDrop not working in El Capitan

  • by JamjarPW,

    JamjarPW JamjarPW Nov 16, 2015 3:45 AM in response to povieira
    Level 1 (5 points)
    Nov 16, 2015 3:45 AM in response to povieira

    Hi

     

    The procedures described by poveira from Madmad worked for me.

     

    I don't know if deleting the Bluetooth file was necessary but I did it anyway.  Signing out of iCloud is always a bit scary because of all the 'Do you want to Delete xxx?' messages that come up.  But I went ahead and now making and receiving calls via my Mac is working fine again.

  • by singh0201,

    singh0201 singh0201 Mar 25, 2016 9:58 PM in response to berkbabadogan
    Level 1 (4 points)
    Mar 25, 2016 9:58 PM in response to berkbabadogan

    I was also facing the similar problem although the mentioned setting (in earlier posts) was already there. I just signed out the FaceTime on mac and signed in again and everything was working perfectly. Hopefully this works for all.

  • by Ken Wallace,

    Ken Wallace Ken Wallace Apr 14, 2016 10:24 AM in response to singh0201
    Level 1 (9 points)
    Apr 14, 2016 10:24 AM in response to singh0201

    This helped me as well.  I had to screen share with another mac on the network as I only have bluetooth connected mouse and track pad.  So when you turn off bluetooth the only way to control your mac is via another mac screen sharing.  Once I deleted the bluetooth plist and did the sign off and sign in in iCloud, the "calls with iPhone' button appeared in Facetime preferences.  Thanks all.