MaricarmenMSM

Q: iTunes cannot sync photos to the iPhone “X's iPhone” because your Photos Library is not yet available.

I receive this message when trying to sync iTunes with my iPhone 6. Is there any way to complete the sync?

 

Troubleshooting attempted:

  • Restarted iPhone 6 (iOS 9.0.1)
  • Restarted MacBook Pro (OS X El Capitan)
  • Restarted iTunes (Version 12.3)
  • Un-synced, then re-synced iPhone with Photos through iTunes

MacBook Pro with Retina display, iOS 9.0.1, null

Posted on Sep 26, 2015 9:17 AM

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Q: iTunes cannot sync photos to the iPhone “X's iPhone” because your Photos Library is not yet available.

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  • Helpful answers

  • by E lop,

    E lop E lop Oct 2, 2015 11:45 AM in response to MaricarmenMSM
    Level 1 (0 points)
    Oct 2, 2015 11:45 AM in response to MaricarmenMSM

    Same boat

  • by menbuy,

    menbuy menbuy Oct 3, 2015 7:08 AM in response to MaricarmenMSM
    Level 1 (0 points)
    Oct 3, 2015 7:08 AM in response to MaricarmenMSM

    Had same problem after El Capitan / iOS9.0.2 upgrade on MacBook Pro Retina and iPad Air. This is how I fixed this issue:

     

    1. Stop Photos sync (deselect "Sync Photos" in iTunes) and then sync

    2. Backup Mac Photos library (just to make sure)

    3. Rebuild Mac Photos library (Quit Photos app, re-launch Photos app while hold downing Command+Option keys, choose “Repair”)

    4. Quit all applications and reboot Mac

    5. Quit all apps and reboot iPad

    6. Restart Photos sync (check "Sync Photos" in iTunes)

    7. Sync

     

    Et voila!

  • by SCC799,

    SCC799 SCC799 Oct 3, 2015 8:55 PM in response to menbuy
    Level 1 (0 points)
    Oct 3, 2015 8:55 PM in response to menbuy

    menbuy, I tried exactly the same steps as you but it still doesn't work.

  • by Asukahan,

    Asukahan Asukahan Oct 5, 2015 12:57 PM in response to MaricarmenMSM
    Level 1 (0 points)
    Oct 5, 2015 12:57 PM in response to MaricarmenMSM

    I had exactly the same problem like you, but after I changed the language of my mac back to English from Chinese, everything went fine.  If you have foreign languages used on your mac, try to change it back and sync again.

  • by SCC799,

    SCC799 SCC799 Oct 5, 2015 4:23 PM in response to Asukahan
    Level 1 (0 points)
    Oct 5, 2015 4:23 PM in response to Asukahan

    Asukahan, thanks but it still didn't work ):

     

    Screen Shot 2015-10-06 at 7.21.18 AM.png

  • by SCC799,

    SCC799 SCC799 Oct 6, 2015 10:15 PM in response to MaricarmenMSM
    Level 1 (0 points)
    Oct 6, 2015 10:15 PM in response to MaricarmenMSM

    This may sound strange but it works for me.

     

    Connect iPhone to Mac. Open Photos App and iTunes.

    Go to iPhone <Settings> -- <Photo&Camera> and turn on <iCloud Photo Library>.

    A message pop up "....it would delete......". Go ahead and click 'OK'.

     

    Wait a few minutes and then turn off <iCloud Photo Library>.

     

    Go to iTune and sync from Photos App.

     

    It works for me.

  • by mroverseas,

    mroverseas mroverseas Oct 13, 2015 7:55 AM in response to menbuy
    Level 1 (0 points)
    iPhone
    Oct 13, 2015 7:55 AM in response to menbuy

    I tried all of the above.....to no effect.

     

    I spent two hours with various levels of Apple Support and had no success. At this point, I had given up and was resigned to waiting for the next OS update.

     

    However, the issue now appears to be FIXED.....either by the various actions taken or by good fortune!