Q: Viruses

It’s fake. Click here and follow the instructions in the first paragraph of the last section.

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It is a scam. Do not respond to such messages.

Double tap the Home button, then swipe upwards on the Safari preview.

Go to: Settings. - Safari - Clear History.

Restart Safari.

Read Phony "tech support" / "ransomware" popups and web pages.

You may have inadvertently installed adware. You do not need to download or install anything to fix it.

For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.

Review your Gatekeeper settings: OS X : About Gatekeeper - Apple Support. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.